Service in the lunchmeat department
Around 9:30 am, I went to the lunch meat department and asked for (land o lakes white american cheese) to the worker which was a african american worker with no name tag just a clear apron on, which he said something I could not understand, I assume he didnt hear me, so I said my order over. He then replied to me (its only for whites. I then asked him to...
Read full complaintMeat department
Acme in pleasant valley shopping center has some of the nastiest employees ever. One woman told me if you don't like it don't buy it. I ask the man what the price on the meat was because it says managers special. 4.99 a lb for ground beef is not a deal. His answer was lady I don't make the prices in disgust. Giant eagle is 2 minutes away and they treat customers in a whole different way. Done with acme.
I am complaining about an employee at the cash register by the name amoya.
Today 9/25/20 at 13:41. I came to the register to not be greeted when I said hello how are you. No answer. RUDE.
Second I was the one putting my groceries in the plastic bags which was fine, then they ran out so she passed me the new pile and was like hang it up right there. It went on perfectly but I was having trouble to which she rolled her eyes and came over and pulled it and fixed it. NO comment from her.
At that point she asked me for my ID to which I handed to her and she handed back. I came over to pay for my groceries and she handed me the check. There was no communication from us both. HORRIBLE experience and this is not the first. Had an altercation with a self check out employee that insisted on seeing my ID when my husband showed him his. I did not have my ID but I was NOT AWARE OF THE LAW that requires me to show an ID if I am with my husband. What if I was with a child, would my child have to show her/his ID?!?!?
ABSOLUTELY horrendous experience. Just leaves a bad taste and I will no longer be giving my business to this company. I will make sure people in the neighborhood are aware of the lack of skills these employees have in customer relations.
I will ALSO be contacting consumer affairs on this matter.
Do me and everyone a favor and RE train your employees at this location.
Rude store personnel
Shopping in store at Cape May Court House . A young woman was bringing out a pallet of tomatoes and I asked her if they were Jersey tomatoes and she relied "Yes". I asked her the price and she rudely stated " I have not got that far yet. How about " I find out for you". No she just ignored me. Most of the people are not helpful in the store especially the...
Read full complaint and 1 commentProducts Meat Department
I went into the Acme store in Rehoboth Beach, Delaware to purchase meats this week. When I approached the Meat Department your prices were very hight on pork chops Prime rib for example which I want to buy was a 96..00 for 2 1/4 pounds. Prk Chops were extremely high a pack of 8 was over 21.00 dollars.
I have been coming to Acme every week to shop. I feel the prices have risen over 7 %.
To feed a family of 4 I walked out of this store payi ng over 150.00 with hardly very little in the Meat Department.
I dont know how a family of 4 can survive in these time.
Paychecks are not going up but the supplies and meats have gone up very fast.
I feel you need to take this in to consideration the next time you buy bulk products.
Masks for workers should be mandatory
I do curbside pickup at the Acme in Parma Ohio. Sometimes 2 or 3 people come out with the food. No social distancing or face masks. I asked why no masks and was told it was up to them if they want to wear them. This should be mandatory for workers and customers alike like the giant eagle stores near me. They have also gotten my order wrong the 2 times I...
Read full complaintGoldens bridge acme management 3/31/20
I was shopping at the Goldens Bridge Acme today and had a disturbing and potentially dangerous incident. I've been shopping here for years mostly to pick up a few items for dinner.in light of the Coronavirus restrictions (and 6 foot safe distance Governor Cuomo has prescribed for our safety) I prefer to go off hours because the aisles are very narrow. As I...
Read full complaintLobster claws and lobster tails
Lobsters were made at your store and were spoiled. when I took them out the container it made the house smell. I picked the food up around 7 pm and took them back at 930 pm. The store manager I talked to was named Andy and he was belligerent he talked down to me once he explained the policy. I had been working in the yard earlier and he made me feel as if I...
Read full complaintOne of your cashiers (Mercedes) in Jenkintown, PA store was rude
Under all the stress the country is going through at this time. It was so dishearting to have one of your cashiers treat customers so rudely. Mercedes treated the elderly customer in front of me and my husband rudely also. The elderly customer only asked your cashier a questions then Mercedes answered the customer so short. Then we came up to pay for our items your cashier (Mercedes) proceeded to be rude to me and my husbands. Very short as if she did not want to be bothered. I worked in retail for 12 years and I have never treated our guests Mercedes treated your customers. Maybe your team needs some refresher courses in customer service, how to treat customers. Very disappointed with Acme. Hopefully, Acme will retrain Mercedes.
Thought you would want to know how your customers are being treated.
Thank you for your time.
crazy acme tractor trailer driver
This to register a compliant about an Acme Tractor Trailer Driver recklessly endangering everyone on the road on Tuesday March 10 about 3PM on Forty Foot leading west out of Hatfield, Pa
This lunatic was speeding excessively and weaving between lanes. Almost hit my car but I avoided the collision.
The tractor trailer then turned right on Sumneytown Pike headed for Harleysville, Pa or perhaps the Turnpike.
Please identity and severely punish this maniac. Acme should NOT condone such callous behavior. What ever happened to safety is my goal ?
manager treating customers disrespectful
My friend and I went to do grocery shopping this afternoon, Sunday February 23rd around 2pm. My friend was infront of me and I was next in the line. My friend was buying beer so the cashier asked both of our IDs. I had my passport with me and the cashier said she need to check it with the manager. I was surprised as what to check in the passport? Then she...
Read full complaintbuck a bag sale
I always look forward to the Acme Buck a Bag produce sale, especially the steamer bags of broccoli, cauliflower, carrots, but they were not included in the sale this time. Very disappointed. My meal plan for this week included these ingredients—now I have to change it up. I brought my complaint to customer service and the did not know why the broccoli...
Read full complaintacme app
It is ridiculous that I have to download an app and go in and select the coupons I want to use. Go back to the store card where everyone could easily access discounts. I work on a computer all day and I don't have time to check fir online coupons. I think today will be my last day shipping at Acme. I may need to switch to ShopRite or Giant where my phone number has worked for 20 years to access duscounts. Prices are cheaper and I don't have to waste time to check an app for coupons. I can't imagine your older customers find this easy to use either! This is the most customer unfriendly thing you have done in a while. People do not have time or money to waste in this economy.
management
I am a frequent shopper of Acme in Smyrna Delaware. I recently witnessed a manager treating an employee very disrespectfully. I had a problem with my debit card and your cashier corrected the problem. A manager interveined and totally embarassed myself and the employee. I think the cashiers name was April? She has waited on us often and is very polite and...
Read full complaintnestle water
I was in this store today 11-16 at 11:22am always shop hear on weekends and never had a problem until today the Nestle water was in your ad buy one get one free when I went down the water isle I grab two off shelf was full of 24 pack with a tag that said 3.49 sale was good till 11-21 when I went to self check out to pay was taken back when they rang up 6.49...
Read full complaintstore manager - alison
My husband works for acme and the store manager at acme is constantly drunk or high on cocaine text messaging his phone. It's extremely unprofessional and I'm confused as to why such a big company would put someone like her in a management position. I can provide screen shots of messages if necessary. She has repeatedly reached out to him and unnecesSary...
Read full complaintcustomer service
Everytime I walk in the store I can never find anything... The store manager is always gone the store is outta control the women at the front of the store name sue is nasty has a smart mouth and she is a manager she needs to be fired.. Her attitude is horrible she talks to the workers like trash. And for the store director who is never there or always on his phone he is horrible how do you run a store like that I asked to speak with him every day and he is never there
advertising out of stock
I've tried 2 ACME market stores 1 in pa. And 1 in cape May n.j. neither store is covering their advertised items they advertise and always out of stock they advertise Blue dog treats nothing ive been watching for over a month but yet there is 14 rows of milk bone treats Acme markets is the worst for supporting their adds there horrible the problem in Jersey there is no close competition time to travel i guess to Shop rite they always have their add covered every time I'm in there area on a 1 to 10 Acme is 0
starbucks
I was very excited when I found out this location was opening because it is very convenient for me. I soon found out that only one employee seemed to be able to make my drink properly. Now I've been told she no longer works there and I did try to be optimistic, thinking it has been quite some time now I'm sure the others have learned. I have went 3 time...
Read full complaintstore manager
I was accussed of shoplifting at this store. There was no theft, the store manager took it upon himself to make this WRONG decision. The store mngr. Physically grabbed me, assult, and threw me out the store. I resisted by defending myself because I did not want to be arrested. Instead, I am pursuing legal action against this man for assult. He had no right putting his hands on me, and Acme will be sued.
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