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PSI Services review: Test taking ( 1 comment)

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5:10 pm UTC
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I've attempted to take this 3 times. 1 time they say it was a connection error however everything else around me was connected. The last 2 times they said the camera was not connected and when I went through the testing everything was fine. I change my location the last time and the test cut off in the middle of the exam. I have paid 3 times the amount for this exam. When signing in you have to wait 30 to 45 minutes in line for your exam. I went to the library and it still was an issue. I've taken several exams at home through other platforms and never an issue like with PSI

Claimed loss: 3 fees of $56

Desired outcome: refund

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PSI SMCC
US
4 comments
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Apr 09, 2026 2:52 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Thank you for reaching out, and we sincerely apologize for the inconvenience you have experienced.

To further assist you with your concern, may we kindly request that you provide your full name, exam confirmation number, and complete details of your concern via email at CDcareweb@psionline.com.

Once received, our team will review your case thoroughly and provide the appropriate assistance regarding your request.

We appreciate your patience and understanding.

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  1. PSI Services Contacts

  2. PSI Services phone numbers
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    Switzerland
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    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
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PSI Services Category
PSI Services is ranked 42 among 196 companies in the Colleges and Universities category
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