Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Colleges and Universities PSI Services
PSI Services

PSI Services review: Exam procter test ( 3 comments)

A
Author of the review
6:45 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My device was shown to be compatible. When trying to launch the test the system did not work and timed out multiple times. I was told I would get a call back on Tuesday. I did not get a call back. I called multiple times and refused to get off the phone until I spoke with a supervisor. No supervisor helped. I was told there was no corporate office and no complaint line or place that I could express the issue I was having. I was told sorry you have to pay for the test again there's nothing we can do. This is so unacceptable and trails the line of ethical morals and standards. Since when is it ok to treat a customer like garage and blame them for the lack of full instructions on your part.

Claimed loss: $49

Desired outcome: I would like to be scheduled a retest with no fee.

Confidential Information Hidden: This section contains confidential information visible to verified PSI Services representatives only. If you are affiliated with PSI Services, please claim your business to access these details.

More
Send message
Copy link
Report
3 comments
Add a comment
N
N
nahq
US
1 comments
Send a message
Feb 09, 2026 5:38 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have taken the NAHQ-CPHQ exam 3 times, and every time my computer was shown to be compatible. The first time after struggling, I got into the exam and was asked if I was done so I exited the exam and I failed it.
On my next two attempts, "due to technical issues" I was never given access to the exam. I tried to call technical support and didn't get a response I followed the instructions carefully. It was very frustrating. I want to take the exam without any additional fees and get my life off hold.

More
Copy link
Report
P
P
PSI SMCC
US
4 comments
Send a message
Apr 09, 2026 3:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of nahq

Thank you for reaching out, and we sincerely apologize for the difficulties and frustration you have experienced with your exam attempts.

To assist you further and properly review your case, may we kindly request that you provide your full name, exam confirmation number, and complete details of your concern via email at CDcareweb@psionline.com.

Once we receive your information, our team will thoroughly investigate the matter and work toward an appropriate resolution.

We appreciate your patience and understanding, and we are committed to assisting you.

More
Copy link
Report
P
P
PSI SMCC
US
4 comments
Send a message
Apr 09, 2026 2:57 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and inconvenience you have experienced during your exam attempt and in trying to get support.

To assist you further and review your case in detail, may we kindly request that you provide your full name, exam confirmation number, and complete details of your concern via email at CDcareweb@psionline.com.

Once we receive your information, our team will carefully investigate your concern and work toward an appropriate resolution.

We appreciate your patience and understanding, and we look forward to assisting you.

More
Copy link
Report

More PSI Services reviews & complaints

PSI Services - test center customer service 206
PSI Services - psi seminars 21
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PSI Services - psi employee threats 16
PSI Services - beware 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
PSI Services - brainwashed my daughter 2
PSI Services - Exam scores 8
PSI Services - Lack of communication
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PSI Services - Master's examination AWSB testing site - Merrillville, IN
PSI Services - Online test taking services for the il real estate exam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
PSI Services - Reciprocity test
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all PSI Services reviews and complaints

  1. PSI Services Contacts

  2. PSI Services phone numbers
    +1 (800) 367-1565
    Click up if you have successfully reached PSI Services by calling +1 (800) 367-1565 phone number 3 3 users reported that they have successfully reached PSI Services by calling +1 (800) 367-1565 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 367-1565 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 367-1565 phone number
    100%
    Confidence score
    United States
    +44 176 325 7100
    Click up if you have successfully reached PSI Services by calling +44 176 325 7100 phone number 5 5 users reported that they have successfully reached PSI Services by calling +44 176 325 7100 phone number Click down if you have unsuccessfully reached PSI Services by calling +44 176 325 7100 phone number 4 4 users reported that they have UNsuccessfully reached PSI Services by calling +44 176 325 7100 phone number
    11%
    Confidence score
    APAC and EMEA
    +1 (877) 663-9267
    Click up if you have successfully reached PSI Services by calling +1 (877) 663-9267 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (877) 663-9267 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (877) 663-9267 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (877) 663-9267 phone number
    Albuquerque, NM
    +1 (770) 951-8690
    Click up if you have successfully reached PSI Services by calling +1 (770) 951-8690 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (770) 951-8690 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (770) 951-8690 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (770) 951-8690 phone number
    Atlanta, GA
    +1 (617) 340-6381
    Click up if you have successfully reached PSI Services by calling +1 (617) 340-6381 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (617) 340-6381 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (617) 340-6381 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (617) 340-6381 phone number
    Boston, MA
    +1 (317) 814-8861
    Click up if you have successfully reached PSI Services by calling +1 (317) 814-8861 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (317) 814-8861 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (317) 814-8861 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (317) 814-8861 phone number
    Carmel, IN
    +1 (800) 733-9267
    Click up if you have successfully reached PSI Services by calling +1 (800) 733-9267 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 733-9267 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 733-9267 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 733-9267 phone number
    Las Vegas, NV
    +1 (913) 895-4600
    Click up if you have successfully reached PSI Services by calling +1 (913) 895-4600 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (913) 895-4600 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (913) 895-4600 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (913) 895-4600 phone number
    Olathe, KS
    +1 (800) 367-5214
    Click up if you have successfully reached PSI Services by calling +1 (800) 367-5214 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 367-5214 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 367-5214 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 367-5214 phone number
    State College, PA
    +1 (800) 211-2753
    Click up if you have successfully reached PSI Services by calling +1 (800) 211-2753 phone number 0 0 users reported that they have successfully reached PSI Services by calling +1 (800) 211-2753 phone number Click down if you have unsuccessfully reached PSI Services by calling +1 (800) 211-2753 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +1 (800) 211-2753 phone number
    Vancouver, WA
    +44 148 375 2900
    Click up if you have successfully reached PSI Services by calling +44 148 375 2900 phone number 1 1 users reported that they have successfully reached PSI Services by calling +44 148 375 2900 phone number Click down if you have unsuccessfully reached PSI Services by calling +44 148 375 2900 phone number 0 0 users reported that they have UNsuccessfully reached PSI Services by calling +44 148 375 2900 phone number
    100%
    Confidence score
    Guildford, United Kingdom
    +41 612 708 877
    Click up if you have successfully reached PSI Services by calling +41 612 708 877 phone number 1 1 users reported that they have successfully reached PSI Services by calling +41 612 708 877 phone number Click down if you have unsuccessfully reached PSI Services by calling +41 612 708 877 phone number 2 2 users reported that they have UNsuccessfully reached PSI Services by calling +41 612 708 877 phone number
    Switzerland
    More phone numbers
  3. PSI Services emails
  4. PSI Services address
    611 N. Brand Blvd., 10th Floor, Glendale, California, 91203, United States
  5. PSI Services social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 14, 2026
  7. View all PSI Services contacts
PSI Services Category
PSI Services is ranked 42 among 196 companies in the Colleges and Universities category
#40 Mercy College Mercy College #41 The National Society of High School Scholars The National Society of High School Scholars #42 PSI Services PSI Services #43 Ngee Ann Polytechnic Ngee Ann Polytechnic #44 American InterContinental University [AIU] American InterContinental University [AIU]

Most discussed complaints

Exam procter test
3
(opinions to this review)
 Test taking
1
(opinions to this review)
 Testing
1
(opinions to this review)
PSI Services Alternatives
CPE Solutions 1 review North Central Theological Seminary 3 reviews ProLicense Education 16 reviews Honor Society 9 reviews WSL Consultants 1 review