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Vitals

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1.6

Overall customer rating from reviews and complaints

Vitals earns a 1.6-star rating from 0 reviews and 63 complaints, showing that the majority of patients are dissatisfied with healthcare provider experiences.

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Vitals Complaints Page 4 of 4

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6:31 am UTC
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Vitals fake forum!

I've been trying to post my unpleasant HONEST surgery experience to Vitals.com but it's impossible. My review can't get thru company's 'check out' system so I just wondering who's running this company? I think Vitals.com Forum is FAKE... I mean is this website running by doctor's because all negative reviews are deleted immediately. My doctor made a huge mistake in my surgery and I would like to share it but Vitals.com blocked my review. Funny part is this doctor has only GREAT reviews even I know there is plenty of unhappy patients. Vital.s com is a PHONY website based on my experience!

Read full complaint and 28 comments
Update by snowprincess
Mar 16, 2011 11:14 pm UTC

I want to post reviews - bad and goods - because it helps other people avoid unprofessional and pick up professional service. Main reason I went to see /edited/ was all good reviews in Vitals.com and now - after surgery - I am extremely disappointed by his action. I was willing to share my story with Vitals.com readers but after constant error submit, I gave up. Now Customer Care "strongly encourage" me to contact them by email but hey... I have done that by asking "what is the reason I can't get thru" but nobody bother respond!

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Ghost8531
Greensboro, US
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May 15, 2022 9:56 pm UTC

Vitals is a pay to play site. Doctors pay to have valid complaints removed. Why is this legal?!

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Ghost8531
Greensboro, US
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May 15, 2022 9:50 pm UTC

Vitals is a scam, allowing Doctors/businesses to LIE about patients.

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Notinthisworldoranyotherone
Fond du Lac, US
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Feb 04, 2022 2:47 pm UTC

yep its a joke of a ratings site. Made by doctors for doctors. I can create web sites and spider them out just as good as anyone else can. See you in the unemployment line.

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Esty Leszczyk
Chicago Heights, US
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Dec 04, 2021 7:13 pm UTC

I wrote a comment about a dr they wanted my email they never replied they are fake indeed.

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joie LEWIS
Queens, US
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Jul 22, 2018 12:35 pm UTC

EVERYONE POST YOUR REVIEWS ON YELP OR REALSELF.COM

Vitals and healthgrade seems to not be trustworthy in my opinion.

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Zoe23
US
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Jun 25, 2018 1:31 am UTC

Agree - Vitals is sooooo full of fake reviews. Tried to leave a negative one & nothing happened. There should be a class action lawsuit for any patient who went to a doctor based upon vitals positive reviews and had an adverse outcome.

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HateAscam
Henderson, US
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Jun 11, 2018 6:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

THIS WEBSITE IS A HUGE JOKE! Trying to research reviews on neurosurgeon to whom I’ve been referred. All 5* ratings are displayed with full comments and “ratings breakdowns.” There are NO COMMENTS for negative ratings and no option to see ratings breakdowns except when there is a positive rating for “ease of appt” — and that is ALL you will see. This is a gross abuse of patients’ trust. In the past, when I was referred to any surgeon, I would visit the hospital where that dr practices. I would randomly ask nurses, information personnel and housekeeping who they would recommend if they had a loved one needing surgery. Without saying a negative thing about any MD, most will speak very highly of the docs they recommend. I will use this “evaluation tool” again, rather than the WAST OF SPACE called Vitals.com

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Chili Peppers
US
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Oct 06, 2016 5:34 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I was informed by Vitals.com that you can't use anything that blocks or falsifies your IP address, such as a VPN.
WHY NOT?
A lot of people use VPNs.
Why does Vitals.com need this information for anyway?

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NotgonnagetawaywithitMD
Colorado Springs, US
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Oct 26, 2019 4:10 pm UTC
Replying to comment of Chili Peppers

Well, for one, I just discovered that someone has been posting negative reviews on me for ten years. There are over 60 of them. I hired an attorney and have subpoenaed the last three years' worth of IP addresses. 34 out of 35 of these reviews are from the same person. In Colorado, it is a felony to do such a thing. If the IP address is un-traceable, then, there is no accountability from the false reviewer. Just this rule that vitals has, where you cannot block a VPN gives me hope that we will catch our perpetrator and bring them to justice.

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Iris Sloan
Fontana, US
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Dec 20, 2021 10:46 am UTC
Replying to comment of NotgonnagetawaywithitMD

I’m thinking this is a pretty lousy and dangerous doctor. Ethically doctors are not supposed to advertise, especially to pay for advertisements. The Yellow Pages have been on shaky ground over this for years. Doctors’ state licensing and malpractice insurance demand to see all advertising to renew license and malpractice insurance. The ONLY thing to trust is word of mouth from patients

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Reviewer40710
Acworth, US
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Jan 26, 2016 6:17 pm UTC

vitals took down negative reviews on physician, I posted and there were others that have posted negative reviews and ALL were taken down from 1/2016 but all positive reveiws were left up WHY RETURN ALL NEGATIVE REVIEWS to physician

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Derk N
Los Angeles, US
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Feb 12, 2016 8:20 pm UTC

Someone created a listing with my name, provided my home address and phone number and posted a malicious review... I can't seem to contact these guys... anyone know how? Do I have to hire a lawyer to go after them?

ComplaintsBoard
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1:37 am UTC
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Vitals scam rating portol

Put in a complaint against a doctor, all negative marks and a detailed summary.

Went to submit and the complaint is gone. I am guessing that like most complaint services anything negative is quickly trashed.

So I redid the complaint and the exact same thing happened. Emailed vitals and they would not respond.

Also, going to read the complaints and not all are available to be reviewd.

Do not rely upon any info gained from vitals.com as it is sanitized and inaccurate.

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Kevin Freel, Realtor 38 yrs !
US
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Mar 10, 2026 1:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

So ordered the product "FlowRevive" on Jan 6th, 2026. I never received the 3 bottles. I was charged $147.00 + $75.00

So over charged, & no product! It's March 2, 2026
#Scam

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Nurse John
US
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Dec 27, 2025 5:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Placed order with rooted vitals on FB, have not received order, unable to track either tracking number provided, also unable to speak with representative on number provided. I will submit fraud to FB, BBB of New York and my credit card company. Order placed on [protected] amount paid $147.00

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OnThe Road
Phoenix, US
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Dec 07, 2019 3:14 am UTC

I posted something negative about my doctor because it was the truth. vitals has seen blocked me for even getting on their site. when I google www.vital.com I get this message...

Error 1020 Ray ID: 541508145b9139b6 • [protected]:11:54 UTC
Access denied
What happened?
This website is using a security service to protect itself from online attacks.

Cloudflare Ray ID: 541508145b9139b6 • Your IP: 184.103.228.95 • Performance & security by Cloudflare

They are fake company that doctors pay to allow good ratings to remains and block bad rating.

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MS now
Omaha, US
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Sep 17, 2019 11:41 pm UTC

Wanted to make your website aware that this Dentist has had disciplinary actions against her license and your website doesn't reflect that, it's public record. Do a google search under State of Nebraska disciplinary actions and her name. This is information the consumer would like to know before choosing her as Dentist.

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siena pediatrics
North Las Vegas, US
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Aug 31, 2019 3:32 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Can you please change Dr Y. Eileen Shi's (Pediatrician) address to reflect her new employment at:

Siena Pediatrics
2441 W. Horizon Ridge Parkway
Henderson, NV 89052

For confirmation, please reference our company's website at: sienapediatrics.com as well as the NV State Medical Board address of Dr Y. Eileen Shi's place of employment.

Thank you

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bondam@sbondmd.com
Montclair, US
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Jul 30, 2019 4:59 pm UTC

Currently

Incorrect information Dr. Bond has been a plastic surgeon for 25 years.

Bond Plastic Surgery
39 South Fullerton Ave.
Montclair, NJ 07042
[protected]

Please change currently stating 32 years

Regards,

Angela Mariella
Office Manager

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bondam@sbondmd.com
Montclair, US
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Jul 24, 2019 4:42 pm UTC

Currently

Incorrect information Dr. Bond has been a plastic surgeon for 25 years.

Bond Plastic Surgery
39 South Fullerton Ave.
Montclair, NJ 07042
[protected]

Please change currently stating 32 years

Regards,

Angela Mariella
Office Manager

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bondam@sbondmd.com
Montclair, US
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Jul 23, 2019 3:51 pm UTC

Dr.Bond has been in practice for 25 years.

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Ani Cimen Cherot
Potomac, US
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Apr 07, 2019 12:29 pm UTC

I have sent a few emails regarding a bad review which was left by an angry patient. Vitals never responded to my emails. It is very difficult or nearly impossible to get a hold of them. How can a company which has a 1 star review be the site where patients leave their reviews about providers?

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Puppy Dogg
Shirley, US
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Jul 02, 2018 6:14 pm UTC

I must agree. I placed a detailed negative review on Dr I recently visited. It is honest and accurate the Dr is Melissa Camiolo

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