TECO Energy Reviews 2026 – ComplaintsBoard

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V. Schulist

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TECO Energy On 30 May 23, I made an advanced payment of $3706.64 to TECO Energy, which included a convenience fee of ****%, in order to upgrade my

On 30 May 23, I made an advanced payment of $3706.64 to TECO Energy, which included a convenience fee of ***%, in order to upgrade my residential electric by installing an underground cable and conduit. I also requested the removal of the existing underground cable. However, since making the payment and coordinating with TECO Energy, they have rescheduled the installation three times. This has caused me to lose trust and confidence in their ability to provide the services that I have already paid for. Therefore, I am requesting a reimbursement of the convenience fee, which amounts to $99.20. I would have preferred to pay this fee by check if I had known that my installation service would not be prioritized. Additionally, I kindly request that TECO Energy adheres to the agreed-upon rescheduling date of Friday, 11 August.

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How responsive is TECO Energy's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do customers rate TECO Energy?

TECO Energy’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with service.

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TECO Energy has received 1 complaints on ComplaintsBoard. The first reported case, On 30 May 23, I made an advanced payment of $3706.64 to TECO Energy, which included a convenience fee of ****%, in order to upgrade my , was published on Oct 17, 2023, and the most recent complaint, On 30 May 23, I made an advanced payment of $3706.64 to TECO Energy, which included a convenience fee of ****%, in order to upgrade my , was posted on Oct 17, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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