SITE123 Reviews and Complaints of site123.com

Latest Reviews and Complaints

David245 of Birmingham, US

Jan 31, 2021 6:10 pm UTC

SITE123 Email box

The emails arriving in my email box are disappearing. All the messages I had in my inbox also disappeared. I have been in constant contact with site123 on a daily basis, but to no avail. I have now gone 31 days without a working email box for my business. I can not talk to technical people, they get all their information 2nd hand. They apparently can not fix the problem, but will not admit such. I had this problem about 2 yrs ago, and they had it fixed by the next day.

Desired outcome: I would like to get my mailbox working.

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How responsive is SITE123's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do website owners rate SITE123?

SITE123’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of website owners are dissatisfied with website building experience.

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SITE123 offers a web-based platform for creating websites without the need for design or coding skills. Users can select templates and customize them using a drag-and-drop editor. The service includes hosting, domain registration, and e-commerce solutions, catering to individuals and small businesses looking to establish an online presence.

SITE123 has received 1 complaints on ComplaintsBoard. The first reported case, Email box, was published on Jan 31, 2021, and the most recent complaint, Email box, was posted on Jan 31, 2021.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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SITE123 Contacts

SITE123 emails

privacy@site123.com

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Privacy-related inquiries

info@site123.com

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Confidence score: 100%

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Apr 15, 2026