Flowers for funeral
Ordered flowers on 10/21/22 for a funeral to be delivered 10/24/22 to the tune of $113.40. Went to the services and no flowers. Called them and I felt I was getting the run around. I gave them a chance to send them to the church for the funeral mass and they didn't do that either. I will be contacting the Better Business Bureau and State Attorneys office. I am not going to wait for a refund, contacting bank and disrupting the charge as a SCAM.
Desired outcome: That the flowers would be delivered as promised!
Flowers/plants
I ordered a orchid set for $122.00 and had an odd feeling about the person taking down my information and doing the transaction. So after a few minutes of thinking, I decided to investigate deeper, and found this message board with loads of comments saying they were scammed! I immediately called and cancelled my order with him and my supervisor called the card to cancel the transaction, as this was an order through our company. Sure enough 30 mins later I received the same email so many others have about them not being able to deliver in my location. The only reason I chose them is because they popped up when I googled local florist. I don't know what to do with this information, but I want to help others not be put in this position. Has anyone figured out a way to stop them or let it be known?
Desired outcome: Have them stopped and shut down. Everyone deserves a full refund.
Flower delivery
I saw an ad online and called the phone number [protected] on 10/24/2022. I spoke to a live agent who verified that RogerFlorist delivers daily to the Fl National Cemetery in Bushnell, Fl. This verification is why I called instead of just completing the transaction online. I ordered the country basket arrangement at $55.99 reduced from $79.99 to thank...
Read full complaint and 5 commentsLack of refund for non-delivery of product
On September 13, 2022, I ordered a large arrangement to be delivered to the funeral home in Knoxville, Tennessee for an aunt that passed away. I googled Knoxville, Tennessee area florists, and this company's name came up. I called and they immediately charged my debit card $122.76 for the order. After confirming the order, they sent me an email message not 10 minutes later saying that they were very sorry; that they unfortunately do not deliver in that area, and they would immediately refund my money. That was over 30 days and two additional phone calls ago. I'm done with them. I've contacted my debit card company to generate a refund, and I plan to turn them in to every authority and board I can. Somebody stop them, please!
Desired outcome: This seems to be a pattern with Roger Florist. Shut them down.
I ordered an arrangement for my nephews funeral that was never delivered. I contacted my bank as soon as I found out. I never received an email from them about my order but they charged my card 90.93. This seems to be their practice.
Scammers!
i ordered birthday flowers for my daughter and the order was cancelled by them promising a refund back to my credit card , of course i havent received a refund although its only been 10 days i dont anticipate getting anything after reading other reviews seems as this is a normal thing they do , something has to be done with this fake florists
Order flowers took my money and the said they couldn’t deliver to that area. Said I get a refund but nothing.
Hello Jack,
You just placed an order with us but unfortunately, we cannot do this delivery for you because we do not deliver to this area. We are sorry for taking the order.
I wanted to let you know quickly so that you can still have time today to send flowers to your loved one with another florist!
Since we cannot fulfill your order, I have already issued the refund and you will be seeing the full amount.
Refunds may take up to 10-20 business days to reflect back.
I am sorry for the inconvenience and thank you for your understanding.
This was an e - mail I received.
Desired outcome: Just want my money back.
Floral shop and delivery
I ordered flowers for my daughter who has been very depressed. Flowers never came! Total was $75.94 and on a debit card. Currently pending at bank but I will stop payment in the morning! I’m beyond livid! Their phone number is [protected]
Email is [protected]@rogerflorist.com
Address is: 600 Broadhollow Rd
Melville, NY 11747
When I phone there is just a recording of music.
Desired outcome: Shut them down! Hopefully get my refund.
Cancelled my order but kept my money
After doing a Google search for florists in my area, I placed an order with Roger Florist for funeral flowers. The order was accepted & my bank account was charged. 1 hour later Roger Florist cancelled my order saying they do not deliver to my area & promised a refund in 10-20 days but the refund never comes.
This company has hundreds of complaints all saying the same thing, placed an order, order is cancelled and no refund. They are Scammers and have been doing this for a while under different names. They need to be shut down.
Addresses associated with Roger Florist is also fake.
600 Broadhollow Rd,
Melville, NY 11747 -
Fake address - This location is a Bank of America
200 Nausau Street,
Princeton, NJ -
Fake address - This location is a drugstore.
Oct. 24, 2022. Placed order for flowers then got email saying not able to deliver in area. No refunds has been received
Placed an order on 9/20/22 and it was not fulfilled. Have been calling weekly to have my card refunded $83.40. They keep telling me it has been refunded yet there is no refund on my card. I call every 2-3 days, they follow up with email and nothing is resolved.
Same thing happened to me today! Flowers never arrived to my suicidal ideation daughter. I was ripped off $75.94. Hoping my bank can stop pymt in the morning. I’m beyond livid!
Non delivery of flowers
I placed an order to be delivered to my daughter's home in Phoenix Oregon which is just a few miles (three) from Medford Oregon in which the ad is advertised as a florist that delivers.. I placed my order and was assured it would be delivered by 5pm that day... I was also told that my receipt would be emailed to me within minutes of placing the order... I waited approx. 5 hrs and called the company back... I was informed at this time that the order had been cancelled as they do not deliver to that area... I stated why was I not informed and was told "oh go look in your spam folder" I explained there was nothing in any part of my email boxes not had it ever been sent.. The gentlemen went on to say "Oh there must've been a misunderstanding" I replied no... no there was no misunderstanding and also my money was not put back on my card... H argued "oh it had to have been". No it's still not on my card 3 days later.. Their ad states on their contact us that they will reply withing minutes... NEVER ONCE have they replied to my emails and when I call to inquire about my money the phone gets hung up on me... This is beyond the WORST COMPANY. I have ever had to deal with.. I would never ever recommend the company for anything or even mention that they exist... Very unprofessional and hard to understand on phone as it's obvious English is a second language...
Thank you
Desired outcome: I want my money back on my card...my daughter's 30 birthday was a total emotional day due to their ignorance and unprofessionalism..
Complaint
I placed an order for flowers online with Roger Florists and they took my credit card and charged me immediately and shortly later that day on 6/7/22 they indicated that they were unable to deliver to that location. Then indicated they would credit me back immediately.
I communicated with them 8 different times by email and they promised to credit me back each time and yet they never have as of 7/22/22.
I was charged as follows:
Roger Florist
Thank You for Your Order
Customer Name: Patricia Danna
Order: 18826
Order Details
Product Name Quantity Amount
1 Special One Bouquet 1 $41.99
Service Fee : $14.99
Tax : $3.99
Total : $60.97
Following is the email I received indicating they could not fill the order:
Hello Patricia,
You just placed an order with us but unfortunately, we cannot do this delivery for you because we do not deliver to this area. We are sorry for taking the order.
I wanted to let you know quickly so that you can still have time today to
send flowers to your loved one with another florist!
Since we cannot fulfill your order, I have already issued the refund and you will be seeing the full amount.
Refunds usually take 3-5 business days, but with debit cards, it may take up to 3-7 business days to reflect.
I am sorry for the inconvenience and thank you for your understanding.
Dorian
Customer Service Representative
After many communications and them indicating they would refund me I have still not seen a refund.
Desired outcome: Ultimately I would like to get my money back but more than that I want people to be aware that this company cheats people.
With each arrangement, each bouquet, and every exquisite design, Roger Florist has redefined the very essence of what it means to offer flowers, transforming the simple act of gifting into an unforgettable experience.
Northern Bank Limited, trading as CUSTomer Service +1 8O5 3O1 7OO6Danske Bank, is a retail bank in Northern Ireland. Northern Banking Company Limited was formed from a private bank, with the Deed of Partnership being signed on 1 August 1824. It is one of the oldest banks in Ireland with its private banking history dating bac
On February 17, 2023, I ordered online and paid for a bouquet of flowers to the tune of $57.76 to be delivered the same day. Since I did not receive a confirmation number or email, I called their number several times without an answer. When finally someone did answer, I asked for some method of confirmation, only to have the gentleman hang up on me. I called several times thereafter, and got a recording indicating something was not right. I kept calling and this time, the phone rang continually with no answer.
I immediately researched them online and found approximately 400 unresolved complaints to the Better Business Bureau.
How are these people allowed to get away with this? To lose any amount of money to crooks is unfortunate but especially when you have no recourse.
Same exact thing here...we've been ripped off.
Apparently these bogus fraudulent jerks are allowed to get away with this.
I'm sorry for all of us. 😞
Have the same issue with them. Ordered on line in December 13, 2022, no delivery, got a email of cancellation and promise of a refund. Call the outlet on December 21, 2022 and place another order after receiving assurance that they deliver to the location I wanted it sent. No delivery, received email of cancellation and promised refund. It's now four months later and still no refund, $75.94 and $64.18 respectively, and no one to talk to. So I submitted a complaint to the BBB.
They should be reported to the local authority and maybe have a class action lawsuit file against them.
FBeckford
The Bougainville counterattack (also known as the Second Battle of Torokina[3]) was an unsuccessful Japanese Roger Florist Customer Service +1 805, 301., 7002
Roger Florist Phone Number +1 805, 301,. 7002 offensive against the Allied base at Cape Torokina, on Bougainville Island, during the Pacific War of World War II. The Japanese attack began on 8 March 1944 after months of preparation, and was repulsed by United States Army forces in fighting which lasted until 25 March. The attack was hampered by inaccurate intelligence and poor planning and was defeated
Ordered flowers on the 24th of February to go to my nephews funeral and they never showed. I called the next morning to inquire as to why they had not been received. I was then told my order had been canceled ( no notice whatsoever)and my money would be refunded in 3 to 5 business days. It is now the 7th of March and still no refund. So my husband calls a few minutes ago and inquires about our refund and the guy tells him we will have it in 2 days and hangs up on him! RUDE MUCH?! I would definitely think twice before you order from this company!
Charging for flowers and then not delivering seems to be how this company does business! I ordered flowers on 2/21/23 to be delivered for my daughters
birthday on 2/22/23. When I called my daughter that evening I
was told the flowers had not been delivered. I contacted Roger
Florist customer service, the only option was via email, to ask
about the delivery. They responded and said they could not
deliver to her address and had issued a refund. I waited several
days but did not receive the refund. I contacted them again and
they sent a record of $81 being refunded and asked me to give
my bank another day or two to deposit the refund. The first issue
was that I was charged $91.70 for the flowers not $81 Roger Florist
states they have refunded. The other issue is that the refund has
never actually been sent to my bank. At this point, Roger Florist
has refused to tell me why the supposed refund is only $81 or
give me any update of the refund itself. Roger Florist has
stalled on information regarding the refund and refused to
answer my question about why the refund amount is not the
amount they charged. As of yesterday, I asked for resolution
within 24 hours. Roger Florist has not answered my final message
or issued the refund that was promised.
100% a scam. I tried calling the phone number on the website to follow up on a refund they claimed to have sent 2 weeks ago. The person that answered out me on hold (set the phone down and sighed heavily) then picked the phone up to tell me they spoke with finance and my refund was just issued, then promptly hung up. I am now attempting to dispute the charge with my bank.
Roger Florist stole 111.00 from me for flowers that were supposed to be delivered to my dying mother! All I get is an automated response saying “We can’t deliver to that address†and that I will get a refund that never came! I’m FURIOUS! How is this company getting away with this?
It seems you cannot deliver to anybody I have talked with several people that cannot get their flowers delivered you guys are bad very bad I hope you never get an order again in your life.
Totally fraudulent company stole 80 bucks from me.
Flowers
Placed order for flowers for my mothers 94 Birthday, carefully picked out flowers that are her favorite colors. My sister was with my mother who is in a rehabilitation center and told me she could have gotten prettier flowers from Publix. They looked nothing like what I picked out she sent me a picture. So I wrote a letter to the florist about my...
Read full complaint and 35 commentsYes, Roger Florist is a legitimate business that offers a range of floral arrangements and services.
Yes, the reviews of Roger Florist are genuine and come from real customers who have used their services.
Yes, Roger Florist has a physical storefront that you can visit in person to view their floral arrangements and make purchases.
Yes, Roger Florist is licensed and registered to operate as a business and complies with all relevant regulations and requirements.
Yes, Roger Florist is affiliated with reputable industry organizations such as the Society of American Florists and the American Institute of Floral Designers.
Yes, you can trust Roger Florist to deliver high-quality floral arrangements that are carefully crafted and arranged to meet your needs.
Yes, the prices of Roger Florist are reasonable and competitive, and reflect the quality of their products and services.
Yes, Roger Florist has a good reputation in the industry for providing excellent products and services and for their commitment to customer satisfaction.
Yes, you can expect timely delivery of your floral arrangements from Roger Florist, as they take pride in meeting delivery deadlines and ensuring customer satisfaction.
Yes, Roger Florist offers a wide variety of floral arrangements and services to meet the needs of their customers.
Yes, Roger Florist is transparent about their pricing and services, and provides customers with clear information about what to expect from their products and services.
Yes, Roger Florist has a user-friendly website that makes it easy for customers to browse their products and services, place orders, and get in touch with their customer service team.
Yes, Roger Florist offers customer support and assistance to help customers with any questions or issues they may have.
Yes, Roger Florist uses high-quality flowers and materials in their floral arrangements, ensuring that they are both beautiful and long-lasting.
Yes, the floral arrangements from Roger Florist are suitable for all occasions, from weddings and birthdays to funerals and corporate events.
Yes, Roger Florist offers customization options for their floral arrangements, allowing customers to tailor their orders to their specific needs and preferences.
Yes, Roger Florist offers a satisfaction guarantee for their products and services, ensuring that customers are happy with their purchases.
Yes, Roger Florist has a good track record for resolving customer complaints and ensuring that customers are satisfied with their products and services.
Yes, you can trust Roger Florist to handle your personal and payment information securely, as they take data privacy and security very seriously.
Yes, Roger Florist offers delivery options beyond their physical storefront, such as local and national delivery, to make it easy for customers to send flowers to their loved ones or clients. They also offer same-day delivery options in some areas for urgent orders.
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Roger Florist Contacts
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Roger Florist phone numbersClick up if you have successfully reached Roger Florist by calling +1 (855) 451-2339 phone number 0 0 users reported that they have successfully reached Roger Florist by calling +1 (855) 451-2339 phone number Click down if you have unsuccessfully reached Roger Florist by calling +1 (855) 451-2339 phone number 0 0 users reported that they have UNsuccessfully reached Roger Florist by calling +1 (855) 451-2339 phone number
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Roger Florist emailscustomerservice@rogerflorist.com100%Confidence score: 100%Support
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Roger Florist address2000 Nassau Street, Princeton, New Jersey, 08542, United States
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Roger Florist social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 01, 2026
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Scammers!
i ordered birthday flowers for my daughter and the order was cancelled by them promising a refund back to my credit card , of course i havent received a refund although its only been 10 days i dont anticipate getting anything after reading other reviews seems as this is a normal thing they do , something has to be done with this fake florists