Latest Reviews and Complaints
Attic insulation problem
Mass Save did an energy audit in October 2021, and it was determined that the attic needed more insulation. So, the company came in and insulation material was blown in Fast-forward to now...I have serious roof issues. I have water in the attic, and have had very bad leaks through the ceiling in the bedroom. My insurance company has been contacted and I am...
Read full complaintEfficient home energy assessment
I recently had a home energy assessment through Mass Save and it was a game changer. The assessor was punctual, knowledgeable, and thorough. They provided me with practical tips on how to improve my home's energy efficiency and even installed a few LED bulbs on the spot. My energy bills have decreased since the visit, and I feel good about contributing to a greener environment. The process was straightforward and the benefits were immediate. I'm genuinely impressed with the service and the positive impact it's had on my monthly expenses.
Mass Save Reviews and Complaints
How do program participants rate Mass Save?
Mass Save’s earns a 3.0-star rating from 1 reviews and 1 complaints, showing that the majority of program participants are somewhat satisfied with energy-saving solutions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
However, if you have something to share with the others, you can write a complaint or review
About Mass Save
Mass Save complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
-
Mass Save Contacts
-
Mass Save phone numbersClick up if you have successfully reached Mass Save by calling +1 (866) 527-7283 phone number 0 0 users reported that they have successfully reached Mass Save by calling +1 (866) 527-7283 phone number Click down if you have unsuccessfully reached Mass Save by calling +1 (866) 527-7283 phone number 0 0 users reported that they have UNsuccessfully reached Mass Save by calling +1 (866) 527-7283 phone number
-
Mass Save emailsinfo@masssave.com100%Confidence score: 100%
-
Mass Save social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 08, 2026
Duke Energy
534 reviews
Xcel Energy
173 reviews
FirstEnergy
46 reviews
Reliance Energy
7 reviews
Think Utility Services
7 reviews
We have received your comment. Thank you!