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Light In The Box review: I need to return some items but can't find return address

O
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9:55 am UTC
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i bought 2 led clocks on the 4/11/25, at first when i tried to find out where they where they did not evan reconise my details, so it took ages for them to arrive, now i need to return them as i cannot get them set up, i would like to get my money back. the item number is, [protected]. the instructions on the leafet is very small and very hard to read, they should enlarge the set up leaflet.

Desired outcome: money back

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Light In The Box response
Apr 10, 2026 3:58 am UTC
Light In The Box customer support contacts
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Beijing, CN

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www.lightinthebox.com

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contact our customer service via APP: Account>Help Center>Contact Customer Service for My Order> choose order# and click>View details.
Light In The Box response
Apr 10, 2026 4:17 am UTC
Light In The Box customer support contacts
Address

Beijing, CN

Website

www.lightinthebox.com

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Thank you for your feedback, and I’m sorry for the trouble you’ve experienced. We apologize that your order was delayed and that the setup instructions were too small to read clearly. Please contact our customer service team：
How to submit a Ticket: 1. Go to our website or APP 2. Click on "Customer Service" or "Help Center" 3. Select "Submit a Ticket" 4. Choose "Order Modification" as the topic
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    Apr 14, 2026
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