Hotels and Accommodations Featured Reviews
Flamingo LV - Poor service
Our recent stay at Flamingo LV was disastrous. Early remodeling and poor management made use leaving for another hotel. Management appeared bother and unwilling to relocate our room. We are there on vacation and LV being a late night city management should consider that guests will sleep in latter. Why begin construction at 6am? Move rooms away from...
Read full complaintInn Town Suites - Incompetent hotel staff, internet hammering on my door.
This morning there with hammering on my door and no, no, no other door was hammered on for bug spraying. I was sleeping and was woken up. Your staff is lazy and incompetent. Expecially the man t the phone. Then I spoke with office about the internet. I had no internet for 4 days and the idiot at the desk did not give me correct directions and I had to call...
Read full complaintParkdean Resorts | Parkdean Resorts Holidays - Cancelation not available
I've been trying to cancel my holiday for months with no joy every number every email takes us back to the website were there is no way of canceling it only most asked questions we used one of the emails from your site and are waiting a reply this was a final last resort as we even when to the site to speck to them they said on there webpage was open only...
Casco Bay Inn - Unable to use gift certificate
December 2020 wife gave a gift certificate for Casco Bay Inn, due to events of that year and later health issues, not able to use. Started last year (2024), called to make reservations and use gift certificate, was told certificate couldn’t be used. The CB Inn had been sold, later found out that it had been sold twice, they have no record of any gift...
Wyndham La Quinta Hotel Cerrillos Rd Santa Fe NM - Bed bugs, filth
We stayed in room 345 over the weekend Oct. 17-19, 2025. Originally we were supposed to be in room 344 but it was not sufficiently cleaned, had sharp nail strips exposed on the floor between bath and sleeping area, and smelled strongly of cigarette smoke (we are asthmatic and cannot be around cigarette smoke) so your desk people moved us. However the next...
Royalton CHIC Antigua - Entire stay
I am writing to formally register a complaint about the unacceptable experience I recently had at Royalton CHIC Antigua, which starkly contrasts with the high standards that your brand promises. I believe the issues I experienced merit the attention of corporate leadership. During my stay, (July 2-6, 2025) I was faced with multiple service failure...
Koln Novotel - Hotel stay
13th-17th April. Howard family stay in Koln city Novotel. Email: [protected]@gmail.com We booked online and paid for breakfast as a family of 4- to be told on arrival we had paid for one person. There was no option or notice on the website to pay for more than 1 person- it read as if it was for 1 family. Why would we pay for 1 person to have breakfast? we...
Read full complaintRiu Republica Hotel Adults Only - Bed bug bites
At the time of arriving we had no spots on us. the following morning I saw a few small red marks on my legs and arms I thought nothing of it. The following morning I woke up and it was a few more so I thought maybe I was allergic to something but still thought nothing major of it. The following morning we woke up and my boyfriend slept in the bed that night...
Ira by Orchid, Mumbai - Hospitality - star hotel chain by Kamat
We booked an executive room at "Ira by Orchid " hotel Mumbai from 10dec2024 to 12dec2024 by paying full quoted amount (27140/-) at reception for our guests. On arrival of our guest an ordinary room was allotted to them. When we noticed this, it was brought to the knowledge of booking personnel, who promised to provide executive room when we return. Upon...
Lord Charles Hotel - Meraki WellnDispute with Lord Charles hotel small business owner becomes victim to bullying by Lord Charles Hotel’s, general manager Julia Ward
Cape Town, 10 June 2024: According to Stats SA the current unemployment has increased to 32.9% in South Africa in 2024. Entrepreneurship has shown to assist in alleviating this. However, (owner of small business) Meraki Wellness, Soraya De Beer-Steiger, her efforts to contribute to employment and the economy, have become futile. This is due to a dispute...
Read full complaintHarrah's AK-Chin Casino - Unreasonable detainment with charges
I booked a room there, which they overcharged my card over 10 times for. While trying to use my players card they restricted my pin so I would go to customer service to fix it. They then lied to me and said security were the only ones who could fix it, little did I know they were going to ban me from their casino due to a circumstance that was not my doing...
Read full complaintSuper.com and Kayak - Hotel booking by a third party through hotelbeds
We booked a room at the Hilton Garden Inn in Bethesda, MD on February 22-23, 2024. (conf# [protected]) I used Super.com to get the most reasonable rate. However, Super.com charged me some $20 more than the hotel charged. I also made the same reservation through Kayak because Super.com was unresponsive and the Garden Inn had no info on the third party other...
Read full complaintCCI Hotelres - Charged for scam room after canceling
I was on Tradewinds resort website when an add popped up that appeared to be from trade winds with a special. I selected it and booked a reservation. I almost immediately discovered it was from a 3rd party provider, CCI*hotelres. I looked them up and discovered multiple complaints about this company and multiple reports of it being a scam. I responded to...
Read full complaintVistana Signature Experience - Westin ocean beach resort villas dba vistana
We prepaid our 200 DUES OF APPROX $4600 to facilitate a week maui vacation on 9-26-23 ton10 -3-23. Due to the Lahaina fires the resort uwas unable to honor our confirmed reservations. As a result we re-booked at cost of another $4,000 for a Kauai trip. The Vistana Group then involunrarily moved our 2003 and 2004 points to restricted status which reduced...
Read full complaintStarPoint Resorts, Inc. - TimeShare
StarPoint Resort Group, Inc. 235 E. Warm Springs Rd STE 107 Las Vegas, NV [protected] August 26, 2023 Customer Info: • Mrs. Octavia Flowers-Adams • Mr. John Adams • 328 Daffodil Dr. • Romeoville, IL 60446 • Contract#: 21230JCT • [protected]@gmail.com • [protected] To Whom it May Concern We signed up for the timeshare agreement...
Read full complaintAdagio Access Carrières-sous-Poissy Aparthotel - Claim
Dear Accor, We have received a complaint from one of our mutual customers Ms Koukou (KOUKOU/CHRISTIANA MS). She booked a hotel stay at your Adagio Access Carrieres Poissy hotel in Chambourcy. Check-in Monday 19 June until Friday 23 June. She arrived late on the evening of Monday 19 June 2023 and the hotel check-in was already closed. No futher...
Read full complaintHomeTowne Studios Denver - Lakewood West - Hotel disaster
Where do I start? I have never left bad reviews, even if I had a bad experience somewhere, because I never thought it was worth doing. Still, my friend and I were utterly disgusted, uncomfortable, scared, and frustrated, and I maybe did this to get at least half of the hotel fee back for her because I felt horrible for booking this. I also do not want...
Suburban Studios - Hotel
I recently stayed at the Suburban Studios, 3984 Barrancas Ave, Pensacola FL 32507. I booked my reservation through Priceline and was told check in was at 3:00. Now I did not take in the time change, but when I got to the hotel I was told the room was not ready. My 3:00 check in was EST, they were on CST. No biggie, but they said check in was at 4:00...
Read full complaint4 Winds Casino Hotel - Bed bugs
We stayed June 12 and 13 as guests of Patty VAVREK. Both my husband and myself received what I have researched are bed bug bites. So disappointed. Please have your staff check room 1334. These are horrible bites. I know this can be a problem but we have never experienced a bug problem before. I just hope we did not bring these pests home with us. Please take care of this situation for future guests.
Read full complaintThe Paris Hotel/Las Vegas, Nevada - Hotel
I stayed at The Paris Hotel from 05/16/2023-05/19/2023. The shuttle drops you off at the back of the hotel, with no instructions as to where to check in or how to find the check-in desk. Once at the desk, I was told I could not check in until 4. p.m. Once I was checked in, I found the room to be dirty, hot and not what I would expect from a major hotel in...
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