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ForwardMe
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ForwardMe

www.forwardme.com

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5.0

Overall customer rating from reviews and complaints

ForwardMe earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of international shoppers are exceptionally satisfied with package forwarding service.

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10:29 am UTC
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ForwardMe Courier did not return package as requested

have had several issues with Forwardme over the last few months. Their support always disappoints.

This time I was assured that an incorrect package will be sent back to the merchant. I was told thrice, that it was sent back with contradicting information, only to see that it was never sent back at all as the tracking shows usps is still waiting for it for a whole week!

These people are useless, and this is the worst freight forwarding company ever!

Please note that I will be laying a dispute with my bank since you guys don't respond and most likely stole the package

Claimed loss: Returned package

Desired outcome: Refund the amount I paid for it.

Confidential Information Hidden: This section contains confidential information visible to verified ForwardMe representatives only. If you are affiliated with ForwardMe, please claim your business to access these details.

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Update by Saabirah Mohamed
Aug 15, 2024 1:28 am UTC

Hi there, this has been resolved. How do I edit my complaint?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Rachel from the ComplaintsBoard team This is a response from the ComplaintsBoard team to assist reviewers with their posts. We are not representatives of ForwardMe and are not responsible for their actions. Learn more
Aug 13, 2024 4:35 am UTC
The situation is indeed unpleasant, Saabirah. 
 
We've already sent your complaint to ForwardMe, but it would be really helpful if you could also provide the tracking number of the package and specify the dates of the initial request and follow-up communications.
► Use the ✏️ Add more details to my post link below my message.

There's a chance the issue will be resolved faster with these details. Let's hope for a quick resolution! 🤞
 
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ForwardMe Reviews and Complaints

How responsive is ForwardMe's customer service?

1 Resolved
0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

How do international shoppers rate ForwardMe?

ForwardMe’s earns a 5.0-star rating from 0 reviews and 1 complaints, showing that the majority of international shoppers are exceptionally satisfied with package forwarding service.

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ForwardMe complaints: history and resolution overview

ForwardMe has received 1 complaints on ComplaintsBoard. The first reported case, Courier did not return package as requested, was published on Aug 12, 2024, and the most recent complaint, Courier did not return package as requested, was posted on Aug 12, 2024.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Courier did not return package as requested, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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    Apr 08, 2026
ForwardMe Category
ForwardMe is ranked 28 among 69 companies in the Shipping and Logistics category
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