Evolve BioPep

sharing my experience with Evolve BioPep because it was genuinely one of the most unprofessional interactions Ive ever had with a vendor.
I reached out with a simple question about their AOD peptide. After reconstituting it exactly as instructed, it turned cloudy with visible particles.

Anyone familiar with peptides knows AOD is supposed to reconstitute clear, just like the screenshot I referenced when I contacted them. Mixed information in the peptide space makes clarity important, so asking was both reasonable and responsible.
Instead of a helpful or even neutral response, the owner became immediately defensive and hostile. I received copy-and-paste excuses, shifting explanations, accusations about dishonesty, and eventually an email saying I was blacklistedall because I asked if a cloudy vial was normal. I never requested a refund, never threatened a chargeback, and never raised my voice.

I simply asked a product question.
What makes the situation worse is that their website includes an unusually aggressive disclaimer insisting AOD naturally becomes cloudy and gels and that complaints will not be tolerated. That language comes across less like scientific transparency and more like a pre-emptive shield to excuse poor quality control. No reputable vendor words their product pages like that.
I've included screenshots of the messages, what the poor quality looks like from them, how its SUPPOSE to look from others, and others experiences with them.
Meanwhile, industry standard photos and customer experiences show AOD should reconstitute clear. This contradiction was the entire reason I asked.

Rather than address it, I was met with accusations and a complete lack of professionalism.
The owner, Michelle Heath, lists multiple scientific titles online, but the way she communicates with customers tells a very different story. The tone, defensiveness, and lack of basic customer service were alarmingespecially for a company selling research materials people need clarity and guidance on.
If this is how they handle simple questions, I strongly encourage buyers to consider more reputable peptide vendors.

I've included screenshots of:
-The experience
-Pics of what quality peptides look like & reason for questions
-Others experience with #EvolveBioPep