Cracker Barrel

I went to Paducah ky cracker barrel today at 11;20 order 3 to go turkey & dressings wiith a extra order of dressing & an ice tea to drink. I waited until 12;30 for my order while other all around got these, I thought this was a little long for service. while lady behind the register said in there behalf the online orders are down. very disappointed mary roettger 6530 new liberty ch rd kevil ky 42053

On our family vacation me and my family stopped at Cracker Barrel in Powdersville, SC for lunch. Our server was very nice but our food took over 30 minutes to come out. Apparently it was the servers first day on the floor & she wasn't changed in the computer so our order did not go through to the cook. She was very apologetic but we were traveling with two small kids who grew very impatient. We love cracker barrel but this was not a good dining expereience.

ate at the Cracker Barrel restaurant @ Oolthwah, TN on 6/24/18 traveling back to North Alabama. My husband and I stopped to eat dinner, it was not extremely busy, approx. 3/4 full. We waited 45 minutes for our food. My mashed potatoes was cold, pintos cold and my husband got turnip green, mostly juice not much greens, and cold pintos. however, my fish and macaroni & cheese was hot.

Just thought you should know!

thanks for you time.

Husband and I stopped at your store #129 in Urbana, IL. We were on vacation from Texas. My husband ordered chicken fried steak, it was so burnt that my husband had to ask for a new one. The new one was burnt around the edges. He trimmed that part off and finished his already cold meal.
We have never gotten food like that before. We will still go to Cracker Barrel, I think it was just a bad cook.
This is just for your information about that location.

Thank you,
Sandra Williams

Bacon tasted like it had been under heat lamp for a long time. Tasted burnt. The hash brown casserole was the worst I have ever had. Have been going to your chain for a long time. This is one of my favorite meals. Feel I need a refund on meal. Didn't complain to waitress. Didn't want to make her feel bad and it wasn't her fault. John Taylor 17684 Highway FF Mexico Missouri

My family went here to eat spent 80.00 dollars and when our food came out it was cold and portions were really small our waitress never once offers us refills didn't even come check on us worst service ever experienced had a very unhappy family and ended up having to go somewhere else to eat due to the small amount of food I requested a discount be applied and they refused which left me to pay an 80 dollar bill that didn't satisfy myself or my family very unhappy customers

The waitress forgot to bring our bread like we asked after telling her we had been traveling all day and not eaten all day . Both meals were lukewarm and completely cold before finishing meal. The chicken fried steak was not a real steak but a patty and was put on top of the okra which was soggy and in the gravy. There was not enough room to cut up food from being crowded on plate with all the vegetables on the plate. Three vegetables and meat all on a small plate is not enough space. No place to put your bread on your plate. The mashed potatoes were hard. The rolls were flat and overcooked. The music was way to loud. And we never got a refill on our water.

Tried to pay with a $100 bill I just got at my bank's ATM. The cashier called the manager to to front, where he proceeded to hold the bill to the light, put on bill scanner, then ask me for another type of payment, upon which time I produced my debit card and paid my bill. He was short with me and acted as if I was trying to scam you establishment for a $10.90 Chicken Fried Chicken special, at which time other Patrons waiting in line looked at me as if I was a crook. I immediately return to my bank and presented the bill in question, and was assured it was real and legal tender. I do not appreciate in way this type of treatment, or your manager accusations. The survey code on my receipt is [protected]. I will eat in one of establishment again, I will post this on all my media outlets including my website, as to make sure none of the followers make the mistake of visiting any of your establishments and are put through this type of [censor]! This happened at Dunn NC, #539

Cracker Barrel San Marcos, TX 2-4-18.
Biscuits cold, hashbrown casserole like a rock, eggs and sausage underdone, didnt receive parts of several orders. Almost every plate we ordered had issues. We would have had to send everything back & wait another 25 minutes & fear the food would come back out as bad as before so we advised the cashier so she could get a manager however all we were told was we should have told the server. Apparently the manager doesn't want to be bothered. We have been lifelong fans of CB but this experience is making us rethink patronizing a brand that cares nothing about their customers. I even sent a complaint online on 2-4-18 and to date have heard nothing further indicating no one cares. Very disappointing

I purchased a magnetic dart board online via cracker barrels website on black Friday.
I waited over a week (thinking it was held up in the mail) and then went online to check the status. It just says approved when I key in the order number.
I have left 2 voicemails on the only 1-800 number available on the website, emailed customer service and used the messenger service on the website. NO ONE has contacted me back!
This was a gift for tomorrow (12/7) and needless to say, I've had to do something completely different now.
I am beyond frustrated with the lack of any response from cracker barrel.