Casinos Featured Reviews
Grand Vault Casino - Breach of contract
I became a registered user at the Grand Vault Casino on [protected], which operates as a sweeps casino. I purchased one of their Gold Coin Packages which provides the player with a large amount of gold coins, which can be used for recreational play only. The gold coins are basically worthless as they cannot be redeemed and have no monetary value, for someone...
Fantasy Springs Casino & Resorts/Ruby Seven Studios - On line gaming fraud
Headline: 🚨 Consumer Alert: Ruby Seven Studios & Fantasy Springs Casino 🚨 Body: Apple Corporate Executive Relations validated defects in Ruby Seven’s Fantasy Springs Slots app (Case #[protected]). Apple issued a $300 refund and contacted Ruby Seven directly. Ruby Seven ignored Apple. On Nov 10, 2025, my account balance dropped from 64,313 coin...
Metropolis Casino - Bridges dining
I had a dining reservation for our three year anniversary at Bridges dining at Metropolis, Illinois casino. It took 10 minutes to be seated before anyone was even aware we were out front. There was a sign out front with the special for the night. When we seated, the server came by to take our order & they were out of a special & also out of what we ordered...
Read full complaintLucky Bits Vegas (High 5 Entertainment LLC) - Sweepstakes redemptions / account withdrawals
I have been a verified participant on Lucky Bits Vegas and have followed every posted rule, verification requirement, and sweepstakes eligibility term. After extended gameplay, I accumulated a significant balance of Sweeps Coins — more than $38,000 — all of which were fully played through and confirmed by their system as eligible for...
Read full complaintGoldenNugget Casino - Online gambling
I have been playing online Golden nugget casino for past year2025, I have voiced my complaint with costomer service and has never been contacted in regards. online displays 'unable to find ur location" or it continuously error and the machine just keeps rolling stating connection or system error. This does not happen on Demo 'Huff & Puff" which was the...
Read full complaintSanteda International B.V. - Casino called Goldenbet
Goldenbet confiscated €2,670 from my account after I requested a withdrawal, claiming I violated their anti-fraud policy — but they never showed a single piece of evidence or explained what I supposedly did wrong. I never cheated, never broke any rules, and even offered to settle for a partial refund, which they ignored. I tried contacting their...
Read full complaintCaesars Online - Refusal to return funds
I have requested on more than 3 occasions a withdrawal of my funds and was told a check would be mailed to me within 7 o 15 days...more than 27 days have passed. Today, service representatives on 3 occasions have refused to give me an address to file a complaint, provide me information on where to file a complaint and refused to give me contact information...
Read full complaintDoubleUCasino - Purchased coins
I purchased coins last night. They were received. When I tried to play, the one game just kept spinning. I shut it down and then attempted to restart the app. After 15 minutes it finally reached 95%. Then it did nothing for about 5 minutes. I rebooted my iPad and tried again. 95% again. I deleted the app and reinstalled it. All my coins were gone. I played...
Read full complaintJuwa - Online casino
I have finally had enough of getting ripped off from the reps running these platforms. Today I was playing the juwa platform with a rep who goes by the name of Lindsey gaming twice today I was not given the proper payout the first time I didn't say much because it was only $10 but when I have a $50 win and I ask for a payout and only receive $20 then I have...
Fishing Pirate's - Online casino
Been waiting on cashout 36 hours first was told there over there sending cash limits then I talk to a mrs anna and she said I was at the top of the list for cashouts.. Then I was told limits again then told it was on back hold. And then they message me about depositing to a game for fast and instant cashout and then told its the limits again. We are coming up on two days of requested cash out!
Read full complaintTsogo Sun Casino Caledon - Incorrect order, false advertising
On 12/11/2023 I was approached, in the Caledon Casino, by a Casino employee, Robin de Bruin. She came and asked if I would like to participate in the Slots Tournament which would take place on 8 and 9 December 2023. I asked her twice, just to confirm her response, what the R3000 package included. Ms. Robin de Bruin stated that the R3000 included the...
Zero to Hero Casino - They robbed me, and false advertising!
They say that if you pay money threw cash app and in return they will load points on a Casino game that you can win and will be payed out threw cash app with money. I won 100$ and not only got ignored but blocked. They clearly stole from me after harassing me months to play with them. It's not right! I work hard for my money and they should have to pay some...
Read full complaintLucky Devil Slot - I haven't got any money yet
I have been playing lucky devil slot for months now and I haven't got any money yet. I have been waiting patiently for months now and I have been sending them emails after emails and they keep telling me to wait patiently and that's all I have been doing. I just want my money because I have Bill's to pay because I lost my job and I need my car fix it is alot of stuff I need to buy and get.
High Five Online Casino - Redemption issues
I won $2,200 and then I won $200 on the same day and a couple of days later I won $500 the $200 was directed into my account the $500 was also directed to my account but when it came to the 2200 they're telling me I need to verify my account if my account wasn't verified how did they give me the $200 and the $500 now they're telling me to do this and do...
Delaware North Casino West Memphis Arkansas - Food/kitchen
I went to eat at the casino in West Memphis in the kitchen buffet on September 30 2023 Saturday after eating I went upstairs to my suite approximately 2 to 3 hours later I got sick and was throwing my food back up I was sick and couldn't eat anything I finally went to the doctor the said I had food poisoning and treated me I was experiencing severe stomach pain note need more info please feel free in contacting me @[protected]
Read full complaintEmpire City Casino - Casino/security guards
On jan 19 I was discriminated against, I have been going to mgm casino since 2012 & never had any issues, I just celebrated a birthday with mgm how one conversation with security turns into me getting banned forever from any mgm properties I work hard to meet tier requirements & become gold, 6 security came up to me and ask me if I was on my phone I said no...
Read full complaintLucky Devil Slots game - Win real money slots games
Played Lucky Devil Slots game and other games by this same developer for the last four months that were pending in the queue payable to me but have mysteriously disappeared from my Cash App Account and my PayPal Account I've tried emailing them for the last week numerous times and have not received a reply back I've contacted PayPal and they have no pending...
Read full complaint and 88 commentsJackpotcity Casino - My withdrawal
On Jan 20/23 my withdrawal was said to be processed I waited nothing so I contacted them they said it should have been deposited. JpC support sent it to finance and said they will email me. vu waited and did get a response telling me a password to use when I get my deposit I waited for the 72hrs again before asking gigadat received an email saying they have...
Casino Luxury - Arnaque
Samedi le 21 janvier 2023 a 16h34 après avoir gagné 18990.00 j’avais aussi 2000$ en retrait à mon compte j’ai continué à joué et gagner j’y est rajouter d’autre argent en retrait trois fois 1500$ en retrait qui me son impossible de voir à mon compte j’étais rendu pas loin de 26000. En gain quand j’ai demander à une de vos employés sur...
Read full complaintEmpire City Casino, Yonkers, NY - Security manager
Dear Sir/Madam: I believe I was treated unfairly by security manager Zachariah of Empire City casino in Yonkers, NY. I have been a loyal, regular patron of Empire City since its opening in 2006. On Saturday, September 17, 2022 , while at the casino, I was approached by 4 security men who led me to security HQ in the basement. Security manager Zachariah...
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