Bottom Line

I recieved a book, TREASURY OF HEALTH SECRETS NE, on 02/22/10 that I did not order, and have now recieved a bill for the book in the total amount of $47.94, or payments of $31.96. I sent the book back unopened on 02/24/10. So I do not plan to pay for the book, and would like to know why it was sent to me in the first place. Nancy Rose

This company's sales techniques are criminal. I canceled my so called subscription after receiving the first book, which I paid for. They sent me the 2009 edition anyway. After calling them, they told me to mark the package as refused return to sender and that they would could cancel my 'subscription'. Several weeks later I received a bill for the book I returned.

That is completely unethical. If they persist I'll probably have to file a criminal complaint. Someone needs to stop these guys.

I orderd 2009Health breakthroughs and loved the book. I paid the bill and keep getting billed for it. Please get yor act straight. You can reach me at: Michele Mino; P. O. Box 5363; Johnstown, Pa. 15904 I'm not going to keep on paying for a book 3x . I have my cancel checks to prove it. Michele Mino

Thank you for contacting Bottom Line Books. Merchandise can be returned by 4th class mail to; Bottom Line Books, PO Box 508, Clarion IA 50526. Please be sure to include a statement or reference your account number so proper credit can be issued.
If you have further questions, please feel free to contact me. You may also contact our Customer Service Center by calling [protected].
Sincerely,
Customer Service
CJL

I received a bill saying I placed an order for a book and agreed to pay $36.92. I did not receive a book from you and at this point I have no idea what book I ordered or if I even ordered a book from you. Therefor Unless I get a book or am told what I ordered from you I am not going to pay you anything. The letter I received from you also said you have not heard from me. I wrote you a letter by hand not too long ago explaining this very situation. Respectfully Jan Rupert

Thank you for this website! It has helped me avert my aunt from ordering from scam companies such as Bottomline/Help and HCI, browse through the complaints. It looks to be a lot like Bottomline.

i am receiving books from bottom line tha i did not order and a bill for a newsletter that was supposed to be a gift alsothere seems to be no way of putting a stop to it

i cant seem to cancel with this co. three times i did but with no response still getting their junk in the mail and threating letters about my bill

I recieved my book order370195410921695 8/19/08 but the box was empty. 001/010-33/901710/901876. $47.94 8500 E Southern Ave #123 Mesa AZ 85209. I will notify the post office phone [protected]

My mother passed away early 2008, and I am receiving notices also for a book she never received or ordered. They also stated that I have 28 days to pay or it will go to collections. I guess when they call to talk to her, I will give them the address and the phone number of the cemetery where she is buried at. It's the weekend, so I will call on monday and give them a piece of my mind.

Bob Leier

Happened to me too/.
What happened with your complaint?

I received a delivery (an empty package) from the Post Office. Went to the Post Office with the empty package which was supposed to contain books called "Treasury of Health Secrets", "Bottom Line Uncommon Cures" and "Medical Blunders" from Bottom Line Books. He explained to me that the box had been recieved empty but they are still required to deliver it regardless, in order for the recipient to take action or make new arrangements from whatever company it had been shipped from. There was an Invoice attached with a Due On Receipt of Package Bill for $47.54. I have received books from you before and this has never happen. Please advise, what action needs to be taken and I will take legal action if you try to collect on this falsely delivery. The delivery date was February 6, 2008.

Also, please do not send me any books that have not been ordered.

Thank You!
Anna Marie Alva
835 W Mayfield Blvd
San Antonio, Texas 78211

I JUST RECIEVED THREE BOOKS FROM YOU, I DID NOT ORDER.
TREASURY OF HEALTH SECRETS NE
BOTTOM LINE'S UNCOMMON CURES
MEDICAL BLUNDERS
WAS CHARGED $47.90
I NEVER EVEN HEARD OF YOU PEOPLE !
WHAT KIND OF SCAM IS THIS ?

Have you contacted their customer support to discuss these details?
http://www.bottomlinesecrets.com/cust_service/contact.html

Pablo

Bottom Line sent unsolicited books to our home and requests payment of $47.94 or they will submit their bill to collections. Otto Huebner is the Credit Manager. We didn't solicit the books sent and didn't bother to read them because we had no interest in their subject matter. I'm going to send their invoice back to them without payment and because they've offered no phone number to contact them, will request a means to return them. I don't feel it should cost me anything in shipping.

My wife received a bill many months ago for a book and I paid the bill thinking it was for a book she ordered. It turned out she did NOT order the book, it was unsolicited, and she was irate at being scammed. My error in paying the bill caused the company to do it AGAIN and this time she has filed a better business bureau complaint (bbb.org). It turns out there are hundreds of complaints against the company and it seems to me that they are preying on senior citizens. BEWARE BOTTOMLINE BOOKS.

I received a bill for $39.00 for a subscription to Bottom Line Personal. I had previously paid this amount to them and copied my check to them to verify the payment. I received a note from them that the payment went to the wrong company and gave me a telefone number to call. I called that number and after looking up my information I was advised that there was a $39 credit on my account for three months. I inquired can they transfer it over and I was told that they are the same company but cannot trasfer the money. I asked what were they going to do I did not call. They had not answer. This has made me decide that I do not want to do anything with this company anymore.

Bottom Line Books sent me 2 books that I never asked for. In fact, I had never even heard of the company or the books until they arrived at my home. I did not open the package, but immediately wrote "return to sender" and took them to the post offiec. I aso sent them an email telling them I did not order, nor would I pay for the books. I told them I had already returned them. Now, about a month later, I receive another bill from them. I am writing "return to sender" on the bill, and it will be mailed tomorrow. Does anyone know of a class action suite being filed against these crooks?

Just today I received in the mail 3 books and a pharmacy discount card that I did not order.
Came with an invoice stating "thank you for you on-line order", and says I owe $47.94.
I ORDERED NOTHING FROM THIS COMPANY! I moved recently (within the past 2 weeks) and this outfit sent the books to my NEW address! How did they get my new address, when I've never ever heard of them before!
The books are: "The World's Greatest Treasury of Health Secrets"
"Uncommon Cures For Everyday Ailments"
"100 Most Common Medical Blunders"
and the "Pharmacy Discount Card". This is a first for me, so I will pay to send them back. If it happens again, I'll just burn them!

I have received invoices on a book I never ordered or received. I keep getting invoiced for it. Have sent 3 letters letting them know, I don't have the book, never ordered the book and will not pay for something I didn't ordered or received. Now they are saying I received the invoice with the book. No I did not. I received 3 additional invoices asking me to explain what the problem is on the back of the letter, which I did and put the name of person on the letter. I have received nothing. Now I am being threatened with collections. Help! What can I do if I can't reach someone ph# or website? I would appreciate any suggestions.

This is not a complaint, per se, but reading here some complaints about Bottom Line Books has got me on edge. I ordered a book which they told me the cost and add a couple of books of interest. I accepted and did received the books as promised. Now I have recieved a second 'warning' about my purchase...I had overlooked the first notice. I was all set to pay them until I came across this area about ripoffs. My problem is ..do i pay them or ignore them? I read one of the complaints that they sent another customer more books even though she did not order them and was threatened if she didn't pay, her credit report would be ruined. keep in mind that I did recieve the products so its not like they scammed me..but i do not want to be solicited in 'buying' more books from them..and be threatened if i do not pay. Any suggestions? BTW, they did include in their payment request, that if I write to them with the payment, not to give my name and address to other company's they would comply and I did mention that I will no longer want any more books.

I received the Bottom Line Year Book 2009. I did not give any authorization to send this book. I will not purchase this book and will be sending this book back to the company.

I recived a flier offering abook in spanish secretes of health.
Then i wait and wiat for good book they
Offer me and never
Get it and now i recived a bill saing that
Ow them $36.92 and now i was tring to talk tothem and i got suprise they are scamers!

ALREADY SENT IN PAYMENT AN THEY KEEP SENDING ME A BILL

I returned 2025 big book a d they keep sending me invoices threatening to turn me over to collections. I have contacted them 5 times with no response!

Book which was never ordered was returned un open by Postal Service
December2024 (Health Breakthroughs2025)
Email sent to customer service January28,2025 stating I never ordered the book never responded to me.

I have received an invoice for a book I never received.The book is "Health Breakthroughs 2024" according to the statement the book was shipped 11/29/2023 i have never received the book.

My account# is [protected].

Your customer service line is very customer unfriendly. Callers get lost in a very bad loop.

I keep getting an invoice for a book that was sent back about the time the invoice . Please stop sending them to me I don't have the book.

STOP trying to bill me for something I don't have Please.

Account # [protected]

I returned this 2023 yearbook 4 mths ago but I keep getting a bill. It was returned unopened. The book was shipped to me on 10/20/2022 and I returned it the next day. Please stop sending the bills for a book I do not have.

Pam Butcher

billed for books didnot order or recieved

if i could find them i would send back.

account [protected]

BL ULTIMATE WOMEN'S Guide 2023

BL HEALTH BREAKTHROUGHS 2023

I'm in my 80's and can't read any more""

But they sent another book which arrived today, called bl health breakthroughs2023. My wife and I are both in our 80’s and no longer can afford the subscription-we live on a fixed income.

I returned the book you are billing me for. So, I won't be paying this bill for $43.99, dated 9/9/22 . You should update your phone number on your website. I have a post Office receipt for 08/24/2022 for the return of the book $4.16 at the USPS [protected] Wichita,KS run through my Discover card.

Received 4 new debit cards in 4 different names from this address