BFTV Viewers Reviews 2026 – ComplaintsBoard

Latest Reviews and Complaints

T. Collins

Verified customer

BFTV I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in

I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in. I signed up with my email and pw, but it won't let me login. I even tried changing my pw to see if that was the issue, but it still says no account. They took my money for a whole year, but I can't use the app. I have my bank statement as proof they took the money. I emailed them, but they said they don't see any account under my email or that they took any money from me. I have proof they took the money, the company is called *** and I'm so mad.

Read full complaint

Hide full review

How responsive is BFTV's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that BFTV is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by BFTV's silence.

How do viewers rate BFTV?

BFTV’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of viewers are dissatisfied with content.

Sort by:

F. Mann

Verified customer

BFTV My kid, **** who has autism, joined a contest for baby first 15th anniversary

My kid, *** who has autism, joined a contest for baby first 15th anniversary. They told us on May 17th that we won an iPad from their contest. We sent an email back with our address, phone number, and email to claim our prize. We got an email from *** saying that we won and they would let us know when the iPad was going to ship so we could track it. But, *** has not replied to any of the many emails I sent. I also left many voicemails, but no reply. A woman named *** replied a month ago and said she was sorry about the delay and would find out what the delay was. That was a month ago and she did not answer any emails. It's frustrating for *** being autistic to wait with no answer. It's sad that a children's TV show would do this to children, especially with special needs. I have the thread of emails between us and baby first. We hope you can help us!

Read full complaint

Hide full review

BFTV earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates BFTV highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about BFTV to understand what to expect from them.

We found clear and detailed contact information for BFTV. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

BFTV has registered the domain name for first.media for more than one year, which may indicate stability and longevity.

First.media has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

First.media has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

First.media you are considering visiting, which is associated with BFTV, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

First.media appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

No reviews for first.media on popular sites. Be cautious and do additional research. Look for information about the BFTV and be careful with personal information or transactions.
First.media has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The first.media may offer a niche product or service that is only of interest to a smaller audience.
BFTV protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

BFTV has received 2 complaints on ComplaintsBoard. The first reported case, My kid, **** who has autism, joined a contest for baby first 15th anniversary, was published on Jun 8, 2023, and the most recent complaint, I got a year's sub to the Babyfirst app and they charged my credit card for the whole year, but now I can't access the app or sign in, was posted on Jun 10, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 2 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉 Submit a complaint about BFTV