Australian Red Cross Supporters Reviews 2026

Latest Reviews and Complaints

Raibeart of Perth, AU

Jul 21, 2018 7:32 pm UTC

personal details missed used

Australian Red Cross have given by direct debit details to Australian Marketing Institute, which is complete breach of privacy contract agreement. I was cold called 47 times in a 5 day period, requesting me to increase in monthly donation. Australian Marketing Institute has my personnel details including my credited card number.
I had to contact Telstra to stop in phone calls, After number of call to Red Cross all they wanted was for me to donate more money and refused to stop my direct debit.
I ended up having my bank change my card number at a inconvenience for 10 days to end this matter.

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How responsive is Australian Red Cross's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How do donors and aid recipients rate Australian Red Cross?

Australian Red Cross’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of donors and aid recipients are dissatisfied with support and services.

Keywords

bank change cold called credited card number direct debit donate more money monthly donation personnel details phone calls privacy contract agreement

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Australian Red Cross has received 1 complaints on ComplaintsBoard. The first reported case, personal details missed used, was published on Jul 21, 2018, and the most recent complaint, personal details missed used, was posted on Jul 21, 2018.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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