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ACFCU Profile

ACFCU

www.acfcu.org

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1.0

Overall customer rating from reviews and complaints

ACFCU earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of members are dissatisfied with banking services.

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Latest Reviews and Complaints

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Verified customer This complaint was posted by a verified customer. Learn more

ACFCU The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and

The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and removed me from a joint account. They have further denied me access and documentation to my credit history, account history, payment and income history, bill pay for creditor information and payment tracking, loan history, and all financial information.

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Cindy Bagwell
Austin, US
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Aug 03, 2023 8:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have called the number for ACFCU for 3 solid days all day long. No one answers no one comes to the phone. I have held several times for more than 20 minutes each time. WHAT IS GOING ON? I NEED TO SPEAK TO SOMEONE ABOUT MY AUTO LOAN IMMEDIATELY

ACFCU Reviews and Complaints

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ACFCU complaints: history and resolution overview

ACFCU has received 1 complaints on ComplaintsBoard. The first reported case, The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and , was published on Jun 27, 2023, and the most recent complaint, The main branch refused to comply with my requests to access financial information backed by court-served documents pending in divorce and , was posted on Jun 27, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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