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1xBet review: 1xbet

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2:51 pm UTC
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I am submitting a formal complaint against 1xBet regarding the non-payment of my deposit and winnings.

My Gaming Account ID: [protected]

My Registered Email Address:

[protected]@gmail.com

I am contacting and submitting this complaint from my registered email address associated with the gaming account.

Despite providing all required verification documents from my registered email, including:

My bank statement

A copy of my National ID card

A selfie for identity verification

All other requested documents

I have fully cooperated and complied with every verification requirement. However, 1xBet has still failed to release both my deposited funds and my legitimate winnings.

Even after completing full verification and sending emails from my registered account, my funds remain unpaid without any clear explanation. This is unfair, unjustified, and a serious violation of customer rights.

I deposited 65 lakh taka in my account now there was 1 lakh 84 thousand taka in the account now they have blocked my gaming account without giving me my money under which law they did this they have no rules like this. Let them block their account I have no problem they will give me my deposit funds. Please help me. They have blocked my account without giving me my loss money

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Update by Mehedi Hasan196
Mar 15, 2026 4:43 pm UTC

Hey security department reply me and refund my diposit fund ...and don't scam here ...

1xBet response
Mar 15, 2026 4:44 pm UTC
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Dear Customer,

The verification process is necessary to ensure the security of our customers and compliance with regulatory requirements. We understand that waiting can be inconvenient, especially when you want to start using all the features of our platform.

We would like to assure you that your documents are being reviewed and our team is making every effort to process your requests promptly. Typically the verification process takes no more than 48 hours, but in some cases additional time may be required.

We appreciate your patience and are confident that you will soon be able to fully enjoy all the benefits and features that 1xbet offers. Once again we apologize for the delay and thank you for your understanding.

Sincerely,
1xbet support team
1xBet response
Mar 15, 2026 4:48 pm UTC
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CY

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Hello!

We are truly glad that your problem has been successfully resolved! Your satisfaction and comfort when using our platform are our priority. If you have any additional questions or require any clarification, please do not hesitate to contact our support team. We are always ready to provide you with prompt assistance and high quality service.

Our team works around the clock so that you can enjoy all the opportunities and benefits that 1xbet offers. We strive to make your experience with us as enjoyable and stress-free as possible.

We wish you a good day and good luck with all your bets!

Best regards,
1xbet Team
Update by Mehedi Hasan196
Mar 15, 2026 10:30 pm UTC

This is not a solution to my problem. The total deposit in my account is over 65 lakh taka. The balance in my account is much less than my deposit amount. You can block your account. I have no problem with it, but you cannot block me with my money. This is not under the rules of any decent society. You should return my money and then block your account or not. It is your personal matter. Please do not scam customers like this. Customers invest a lot of money here.

Update by Mehedi Hasan196
Mar 15, 2026 10:32 pm UTC

And none of my problems have been solved and this is not a solution to any problem. You will take my money and block my account. Can this be a solution to any customer's problem? I asked you, please answer this question.

1xBet response
Mar 31, 2026 4:10 pm UTC
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CY

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1xbet.com

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You wrote: Hey security department reply me and refund my diposit fund ...and don't scam here ...
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This complaint has been resolved automatically due to user's inactivity.

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