I am submitting a formal complaint against 1xBet regarding the non-payment of my deposit and winnings.
My Gaming Account ID: [protected]
My Registered Email Address:
[protected]@gmail.com
I am contacting and submitting this complaint from my registered email address associated with the gaming account.
Despite providing all required verification documents from my registered email, including:
My bank statement
A copy of my National ID card
A selfie for identity verification
All other requested documents
I have fully cooperated and complied with every verification requirement. However, 1xBet has still failed to release both my deposited funds and my legitimate winnings.
Even after completing full verification and sending emails from my registered account, my funds remain unpaid without any clear explanation. This is unfair, unjustified, and a serious violation of customer rights.
I deposited 65 lakh taka in my account now there was 1 lakh 84 thousand taka in the account now they have blocked my gaming account without giving me my money under which law they did this they have no rules like this. Let them block their account I have no problem they will give me my deposit funds. Please help me. They have blocked my account without giving me my loss money
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Hey security department reply me and refund my diposit fund ...and don't scam here ...
This is not a solution to my problem. The total deposit in my account is over 65 lakh taka. The balance in my account is much less than my deposit amount. You can block your account. I have no problem with it, but you cannot block me with my money. This is not under the rules of any decent society. You should return my money and then block your account or not. It is your personal matter. Please do not scam customers like this. Customers invest a lot of money here.
And none of my problems have been solved and this is not a solution to any problem. You will take my money and block my account. Can this be a solution to any customer's problem? I asked you, please answer this question.
This complaint has been resolved automatically due to user's inactivity.