Denied sale for not showing ID
I just had the worst store experience thanks to Zara (Shangri-la branch, Philippines). I intended to purchase an item through credit card and the cashier refused to close the transaction because I CHOSE NOT TO present a valid ID. As I understand my rights, merchants can only ask for identification but are NOT ALLOWED to deprive the customers of their...
Read full complaint and 7 commentsrude staff ruined my shopping experience
Today I was at the Zara in downtown Vancouver. I am familiar with many of their ### sales ladies, today was no exception. I was trying on pants in the kids department because being petite, those are the only pants at Zara that are the right length for me. I say, "excuse me" to a sales lady, she eyes me haughtily so I clarify, "I have a Question". Thi...
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