New smart TV app for LG from Yupp TV is a disaster. Earlier we used to select the channel we wanted both live and VOD and select the programs we wanted to watch. Now with the new App there is no view of the channels we have subscribed to. Everything has to be searched and that too with specific keywords - otherwise the program wont even show up. If you have to browse what played in a channel a day back and select the ones interesting, it is now impossible. I dont mind paying to view the programs but paying for a crappy interface with no indexing of channels and programs is unprofessional
The complaint has been investigated and resolved to the customer's satisfaction.