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Yahoo!

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1.3

Overall customer rating from reviews and complaints

Yahoo! earns a 1.3-star rating from 8 reviews and 1521 complaints, showing that the majority of users are dissatisfied with online services.

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Yahoo! Complaints Page 55 of 77

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U
8:19 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Yahoo! website using photographs that were taken illegally by trespass

https://uk.news.yahoo.com/photos/carnage-as-explosion-blasts-through-home-while-woman-was-walking-dogs-1428401814-slideshow/

These photographs were taken by trespass into my garden. They are invasion of my privacy. The contents of my home could only be seen from private property.
I have complained to the news agency that took the photographs and they told me they would remove all the photographs from the web.
I would like to know how much Yahoo paid for the photographs as I entitled to the gains made by the agency by illegal activities

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Update by user1683664
Jun 19, 2017 4:00 pm UTC

I was trying to complain to yahoo about using illegal content. Instead I landed on this horrible web site which posted my complaint. They will not let me delete my post.

Resolved

Complaints board are bullies and will not let me remove this post

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T
2:16 pm UTC

Yahoo! constant yahoo messages about alleged attempts to sign into my yahoo account

Here they are!

From: "Yahoo"
To: [protected]@optonline.net
Date: 06/16/2017 10:12:41 AM
Subject: Sign in attempt prevented

From: "Yahoo"
To: [protected]@optonline.net
Date: 06/16/2017 10:12:41 AM
Subject: Sign in attempt prevented
Hi Dennie,

Your account is currently not enabled to sign in from apps, that do not meet modern security standards (ex. Older versions of mail and calendar apps such as Outlook). As a result, we prevented a sign in to your Yahoo account (dennieball).

Date and Time: Fri, Jun 16, 2017 10:12 AM EDT
Location: United States (IP Address: 24.47.168.6)

We strongly recommend that you switch to Yahoo's apps such as Yahoo Mail on desktop and mobile and remove your account from all other less secure apps.

If you still want to use an app that uses less secure sign in, go to https://login.yahoo.com/account/security#other-apps and turn on "Allow apps that use less secure sign in". This is not recommended and may leave your account more vulnerable to compromise. To learn more, please visit our help page: https://help.yahoo.com/kb/account/SLN27791.html

Yahoo blocked this sign in attempt, but if it looks suspicious to you or it’s not from an application that you’re using, go to https://login.yahoo.com/account/change-password and change the password for your account.

You are receiving this notification because [protected]@optonline.net is listed as a recovery email for dennieball.

Sincerely,
Yahoo

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Update by Thomas "Dennie" Williams
Jun 16, 2017 2:24 pm UTC

Quote from Yahoo: "You marked this complaint as not useful." What doesthis mean in the context of these messages?!

Update by Thomas "Dennie" Williams
Jun 16, 2017 2:21 pm UTC

I want all my incoming emails. My other email is indeed denniew@optonline.net so if you don't want a recovery email then eliminate it as a choice if that does not cause me a problem with your email system or mine!.
Dennie Williams

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P
10:36 am UTC

Yahoo! email

My account has been hacked this week and on my account page a fraudulent AT&T page appears for me to change my password. I do not have AT&T service of any kind. I was locked out of the account for a few days and more extensive branding of AT&T appeared on my email account page. I've had this yahoo email address for 20 years and it has much vital information.

I've always signed into my account through the Yahoo page, changed my password through Yahoo, but now I have this bogus AT&T page showing for password change.

I've repeatedly reached out to Yahoo customer care sections to tell them this and they keep telling me it's a AT&T account even though I've told them I don't have AT&T service and that's its a fraudulent AT&T page that is trying to create a new password so it can steal that information and lock me out of the account. I've read on Google where this has happened to other users. Yet, Yahoo customer refuses to help me and just refers to get help from my alleged provider AT&T, which I do not have service with! Yahoo customer service is worthless and sucks! I'm being forced to abandon a 20-year-old email account because of Yahoo customer service.

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K
2:38 am UTC

Yahoo! scam mail?

I Received this mail from Yahoo. Scammers trying to get my information?
Please advise.

Dear jan.[protected]@yahoo.com
we received a request to terminate your Account and the process has started by our Mail Team, Please give us 24 working hours to close your Account.
To cancel the termination request click https://login.mail.com/cancel.php?account=cancel %40yahoo.com&cc=504e1eb49cb515
All files on your yahoo mail including (Inbox, Sent, Spam, Trash, Draft) will be deleted and access to your Email address will be Denied.

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J
4:31 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! customer service

I have been emailing for a week, trying to get into an old account with an extremely important email in it. I went through the sign-in helper and multiple forums of frequently asked questions everyday since last wednesday for 3+ hours. All because the only recovery method for my account is a number that was changed. I know that I should have looked into securing my account more as I've been told multiple times over the past few days however, there were not the same luxurious security options 6+ years ago. Even then I specifically remember setting up security questions that are not an option available to me through the sign-in helper. This email is very important to me and I would like if somehow I can be directed as to how to get back into it, thank you.

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W
7:20 am UTC

Yahoo! yahoo mail not coming on time

Since i moved (4 months ago) to the another country which is different time from the country that i stayed before, my Yahoo Mail cannot received messege directly at the same time people sending me messege.
I must open my Yahoo Mail on my phone all the time for refresh if there have new email coming up or not.
Please Yahoo Mail Team help me to get back my mail coming ontime.
Thank you,

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N
3:18 pm UTC

Yahoo! yahoo news!

https://ca.yahoo.com/style/amber-rose-posted-nude-waist-203742760.html

The link above was on Yahoo front page news but if you click on the article, YAHOO Canada has so nicely put a full nude picture of Amber Rose for children to see! No warning, no caution, just full frontal from top to bottom. Do you folks have kids? This would not even be filtered with a parental block because it's just a regular article! NOT COOL! The vagina should have had at least a blurred out version!

Geez Yahoo, you give us guidelines for comments but who is filtering Yahoo?

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M
9:09 pm UTC

Yahoo! unnecessary antivirus software

I was forced into buying very expensive anti virus through Yahoo technical department, I had problem with my personnel information was stolen. They did say the my McAfee total protection was not good enough to stop hackers stealing your identity and constantly pressurised to buy $999 software from flashingithelp.com. The person from yahoo technical support was James Watson the case ID was [protected] extension 1013 ID 1072.
I should not of bought this software only being pressurised.

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M
6:33 pm UTC

Yahoo! my yahoo mail blocked or suspended

I don't know what happened to my yahoomail but when I entered my yahoo ID (mariagenille), yahoo won't recognize my ID saying "Sorry, we dont recognize this email". I tried signing up with the same account ID hoping i could save my ID but after typing the same yahoo ID (mariagenille), it says "A yahoo account already exists with this email address" I've been using my account since year 2008 and I've also been using it for the past few month, i don't know why it was removed, blocked, or suspended. My yahoo ID is very important because it is my official email address and I'm using it with all my accounts and business transactions. In my account also are the important documents sent by my business transaction and I also have saved documents in there. Hoping for yahoo team's fast solution to this problem.

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D
8:05 am UTC

Yahoo! bad service from yahoo mail

It is most irritating for an old person to be asked to get the code from mobile phone or another mail account to be able to log in every time I log in which was not the case in the last 20 years. I feel fed up.. once you check up the persona details on a particular device then you should not irritate/trouble the customer/waste his energy and time in trying to get your code on mobile or another site.

My email id is [protected]@yahoo.com. my name is ajeet mal singhvi

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H
6:11 am UTC

Yahoo! yahoo mail

More than a month ago I have accidentally deleted on the iPad a folder called 'travelling', opened in Safari and not in the app. I have several times contacted yahoo for restoring but never had any reaction from their part. I have read comments from people writing that nothing is happening and you don't even get a statement. I'm seriously planing quiting (free) Yahoo mail services and get somewhere else a new account. Better even pay for it but have assured there is a functioning customer service.

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A
A
Anita Bawnghit
US
Send a message
Jun 10, 2017 7:43 am UTC

You're threatening to quit a free account, because of an accident you made? I'd better sell my yahoo stock quick.

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B
10:54 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! can't reset password 8 days

I am unable to reset my password on two accounts going on 8 days. I am never sent an activation code. Is anyone still working at Yahoo? Do I need to hire a hacker? I am unable to reset my password I am unable to reset my password I am unable to reset my password I am unable to reset I am unable to reset my password I am unable to reset my password I am unable to reset my password no one send an activation code

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T
2:02 pm UTC

Yahoo! your home page

Yahoo.com is my designated homepage so I will complain about this every day one of these articles appears, until you take my complaints seriously.

Stop including articles and/or pictures showing cruelty to animals, whether by people or by other animals. It's totally disgusting and ruins my day.

To appease the freaks out there, those you feel compelled to pander to who also choose yahoo.com as their homepage, give them a simple link to articles on cruelty (Minus the homepage image). This should be sufficient to satisfy their prurient interests without offending the rest of us.

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R
11:39 am UTC

Yahoo! unwanted ads, unwanted survey etc. all for shaw communications nothing else???

All these addresses are sending the same survey promo spam to my email box sometimes 5-6 or more in less than 5 mins. and each time I have to close email because as soon as I delete the notice I get kicked out of my email account ...aggravating as [censor] tp say the least. what can I do ?

Here are some of the address bar links they are originating from, I have 20 screen shots if that will help.

retailboy.com ; promotiontown.com; bandretail.com ; productsbrand.com ; aldie.debt.solutions.com ;

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P
4:59 am UTC

Yahoo! help to add my yahoo account to outlook 2010

dear sir/madam,

my yahoo account i try to add many time with outlook 2010 but it showing error

Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

Send test e-mail message: Cannot send the message. Verify the e-mail address in your account properties. The server responded: 530 5.7.1 Authentication required

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F
2:32 am UTC

Yahoo! [protected]@yahoo. com

Sir, I am Lala, Olufunmike Foluso with the mail box [protected]@yahoo. com which I have been finding difficult to lodge into for a couple of days now despite several verifications from your own end. Despite submitting verifications numbers from you I'm still not allowed to open my account. I am the owner of the email and my phone number is [protected]. Thanks

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A
11:50 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo finance pop ups on mobile phone

Why does your stock pop-ups for any stock always say a stock has reached a new high or new all time high see what is moving it higher? If you click on the pop up, there is no information about what if moving the stock price higher, just the webpage for the stock information on the yahoo finance page. Many times these stocks are not even close to their all time high. As an example, around 1 June, the pop-up read that YUM reached an all time high stock price around $73. YUM stock all time high as been above $95. This is an erroneous mistake that needs to be corrected to accurately reflect stock price. Please fix this error from your website, mobile app. Thank you.

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L
8:41 am UTC

Yahoo! fake email?

Today, June 5th I received the following email (see photo shot of suspected fake email below)
I just wanted to confirm this is a fake Yahoo email and bring it to your attention that it is circulating. I am concerned that this is someone trying to extract personal information for fraudulent activity. I would appreciate Yahoo keeping a more vigilant filter on such emails. Thank you.

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12:56 pm UTC

Yahoo! web hosting

I have been a web hosting customer of Yahoo for over 17 years. I had my website back in 1999 before Yahoo acquired Geocities. In 2010 Yahoo began to charge for web hosting and I remained a customer from then until the present day. When Yahoo spun off their web hosting business to Aabaco apparently a service unit out of India all manner of problems began for me.

I won't bother to detail them as they are many and varied. What I am enraged about is their refusal to refund money to me for a period of time my site was not available. I just got off of the phone with one their incompetent reps. She informs me that because I added WordPress to my site this was the approximate cause of the lost availability and they won't refund my money. This is insane, first because for several weeks after I added wordplay's as my domain I had availability on both my html based domain and WordPress. Plus they offer WordPress as an option. So, how can I be blamed for a service they offer. I intend to report this the BBB in CA. As well as cancel this site.

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M
1:46 pm UTC

Yahoo! news

I am usually middle of the road politically. I have recently noticed that Yahoo has become irresponsible with their Liberal opinion being reported as factual news. I will not be using Yahoo as my search engine any longer. I will not be using Yahoo mail any longer. I will not use any Yahoo services any longer. I do not know why Yahoo made the decision to be so slanted one way politically. I now treat Yahoo the same way I would treat US weekly or People magazine. It's clickbait for a very small audience. It's insulting to the majority of your readers.

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About Yahoo!

Yahoo is a web services provider known for its search engine, email service (Yahoo Mail), and news portal. It offers a variety of content including finance, sports, and entertainment. Additionally, Yahoo provides advertising solutions and a platform for online forums.
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  1. Yahoo! Contacts

  2. Yahoo! phone numbers
    Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 7 7 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
  3. Yahoo! address
    701 1st Ave, Sunnyvale, California, 94089, United States
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 13, 2026
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