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Walgreens

www.walgreens.com

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1.5

Overall customer rating from reviews and complaints

Walgreens earns a 1.5-star rating from 19 reviews and 1834 complaints, showing that the majority of pharmacy shoppers are dissatisfied with purchases and services.

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Walgreens Complaints Page 42 of 92

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E
5:47 pm UTC

Walgreens Email message

Walgreen Company
Attn: Complaints Dept.

March 3, 2021

I received an email today (attached) stating that walgreens_has_a_surprise_for_emfortner (me). It doesn't indicate who it's from and it's addressed to lbender. [protected]@gmail.com. I have no idea who this person is or how I got this email.

I see in the small print at the bottom of the email it states "Walgreens is a trademark who is not affiliated with this promotion". I'm not sure how that works, but I was certainly under the impression the email was from Walgreens.

Actually, the reason I'm writing is that this email is a total scam and if I were Walgreens, I would unaffiliate myself from it as soon as possible.

Walgreens is a good company and this scam can put a BLACK spot on its name easily. How can someone put out an email with a company's name on it and then state in small letters, at the end of the message that this company is actually not affiliated.

I'm serious. I usually don't open this sort of email, but because I thought it was from Walgreens, I did so. The contents and where it led ticked me off.

I'm no legal eagle, but if I were Walgreens, I'd have a chat with my lawyers to see what can be done to end this.

Just my two cents worth.
Ellen Fortner
[protected]@cinci. rr.com

Desired outcome: Put a stop to this

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B
1:52 pm UTC
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The pharmacy service has been poor since Rite Aid was changed to Walgreens. My families prescriptions aren't being filled in a timely manner. When I call to check on prescriptions I have to wait in que for at least 30 min. at a time only to get disconnected. Sometimes I wait as long as an hour. They have lost some of the good pharmacists they used to have...

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4:56 pm UTC
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I try to order my insulin and keep getting messages back on my cell phone, my insulin is delayed? Being a type 3 diabetes, means I had most of my pancreases removed and require insulin daily. So now I just about run out of insulin and I drive back to walgreens and talk to the pharmacy person, he tells me I can not get any insulin because I already received...

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7:14 pm UTC
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I purchases the iphone charger while I was visiting family in Denton tx at the location of 101 west university dr, denton tx 76201 because I thought I had lost My charger but once I arrived at my desired location I found my charger and tried to return the charger at another location at 4921 Bryant Irvin rd Fortworth Tx 76132 where I was advised that they...

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12:39 pm UTC
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On Friday morning February 26, I called Walgreens pharmacy (6030 W. Oklahoma Avenue Milwaukee Wisconsin 53219) for a same day refill for my medications - Losarten and Simvastatin. On Friday evening the prescription was not ready. On Saturday afternoon February 27, when I went to the pharmacy to pick up the prescriptions, I was told that they are not ready...

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7:16 pm UTC
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Employee #255 told me I was only allowed two of the gallon waters. I said okay. When it came down to ringing up my case of water she wanted me to pick up the case. I asked her if she could use the register gun. I asked her if she could come around the corner and scan the bottles. To my amazement you stated a series of unprofessional comments. I can't quote...

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3:51 pm UTC
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Yes, I just seen a video posted 3 months and I want to address that I do not care how long ago it was, that manager was full on racist and it's annoying that there's no one else in charge that appears in the video to manage how the [censored] she handles walgreens customers, I don't know her name because she refused to say so on the video but you know exactly who i'm talking about. What a disgrace. Know who the [censored] you're hiring.

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9:00 pm UTC
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I would like to file an official complaint against store# 13717 and more specifically an employee named Jessica who identified herself as the store manager. Today, February 24, 2021, at approximately 1:15 pm, I was in the Port Monmouth Walgreens Store# 13717 which I frequent quite often due to it's proximity of less than half a mile to my home. While...

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12:34 am UTC
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Walgreens The pharmacists and dealing with a hospice patient

I had my Mom's medicine called in to walgreens at quince and white station in Memphis Tn and the Pharmacists who name is Jay who is not filling the prescription correctly and blames the hospice doctors and nurses for things not being correct with the prescription. The medicine is covered by insurance and with Mom being under hospice care but since he didn't do his job right I had to pay for medicine that I shouldn't have then told us since it HAD been called in more than once we could come back the next day after the I guess system overrides what he messed up he would give us our money back and that is not very business friendly. I cant leave my Mom alone and I am her caregiver without any help taking care of her. I am going to take my business somewhere else because any way you look at this situation it's wrong in so many ways. He needs to be retrained or something.
Thanks Teresa Gowens

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11:01 am UTC
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The site for the covid shot is a disgrace You go thru setting it all up after you see its listed as a Massachusetts site for vaccine and finding a time After filling everything out and the very end it tells you there is no availablity for 1st and 2nd shot or one seperate check off for second shot. when you check off for 1st and 2nd shot the next page say...

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7:09 pm UTC

Walgreens Atm fraud?

ATM Machine at Walgreens, 900 Rucker Blvd, Enterprise AL may be collecting card data and pins. Does not deliver service but times out on tcp ip error

Machine had no data line connection just an electrical plug.

Machine had Allpoint markings on front and CardTronics elsewhere and Hyosung embossed in metal on the front.
Machine does not belong to NAvy Federal Credit Union as marked and stated by employees. Navy federal credit union indicates it's markings are advertisements and they have no other affiliation .

Employees seemed unconcerned and stated that t

Desired outcome: Eliminate fraud, if any and report to proper authorities

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5:20 pm UTC
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The Good RX Coupon said the price would be $18.27-$21.27 at Walgreens. Mine Walgreens would not honor the price and said the minimum price would be $29.63. They would not honor the GoodRx price. I need the medicine and paid the $29.63.

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4:38 pm UTC
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Waited from 2:12 pm to 2:46 pm to pick up medication at Walgreens store, 5702 Weber Road, Corpus Christi, Texas 78413. Twice I was told to wait with no further explanation. Only one person was working taking care of in store customers and same person assisting vehicles at drive thru window. This issue should be resolved and have additional clerks work assisting the pharmacy.

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8:56 pm UTC
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Dear Corporate offices, Re: Walgreens - Store #3366 3400 COORS BLVD NW Albuquerque, NM 87120 *Complaint on Store Manager Maria and employee Hector When purchasing weekly items for my aunt for years at this store, I have recently experience a new employee by the name of Hector who demonstrates a rude behavior towards customers. When asking him not to scan...

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1:56 pm UTC
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On 2/16/2021, I had an unbelievably bad customer experience with the wehrli location in naperville. Sarah & Andrea were shockingly rude & unempathetic to out-of-town friends of ours that had scheduled their covid testing online. They were unable to make their originally scheduled time because their uber driver refused to take them through the drive-thru for...

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9:34 pm UTC

Walgreens Racism / false report / abuse against a child

my name is Esperanza Rossi an American citizen
Mother of three and stay at home mom.
The following stament is my side and true version
Of a incident that took place on Feb 13th 2021 at the walgreens located at river Grove Illinois.
While staying at a nearby hotel we decided to get some candy snacks etc. I'll say 2 minutes after we entered the stored a manager named Jennifer
Told my daughter and her two friends to STOP SCREWING AROUND! (EXACT WORDS) AND TO LEAVE. When my 11 year old daughter told me
I was in completely SHOCK. This a store that we go
In a regular basis and spend a good amount of money every time!(you can check my membership) when I asked the manager she SCREAMED AT ME and told me if they were her kids
They wouldn't be doing that. DO WHAT?! LOOK AT THE TOYS?!?! And Easter baskets?!? When I took my phone to take a video and ask her to repeat she walked away. She said those teenagers were screwing around! And you should be ashamed!
She pushed me (I have her in video) the assistant manager told me to call corporate. She then proceeded to call the police and made a false stament. Being a loyal customer was my crime!
I refused to think i was treated so badly only because I was judged for our brown skin and my accent. She ban me from the store for no reason!
I'm very active person in my community and take a pride and my biggest accomplishment is being a good mother. My daughters are exceptional kids.
My youngest Daughter Mia Rossi is straight A's student. She has received a catholic education
Cheerleader from Shabbona Park (local and national champions) she attends ballet and hip hop at a dance school few blocks from that store.
I went to the police station i spoke to a lutanant who apologized for the officer behavior who previously told me HE KNEW HER and believe her.
When I asked to check the cameras they refused.
I don't want you to take my word for granted and PLEASE check your cameras. I also will ask the principal, coaches, teachers, alderman to put a good word for us . I hope I hear from you.

Desired outcome: check the cameras

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4:24 pm UTC
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Walgreens Eckards

H hoffsmh1 ·Feb 12, 2021

fla blue
eckards concerning walgreens
I filed that there for my cases
who is handling the cases over eckards for them as walgreens
im waiting to receive my letter for the cast off
around the time of hurricane Bernard
I filed for if no one was concerned that they weren't able to handle
the closing of this store and for victims of flood
or it I filed for this as am waiting for that she gave me
a address I need again for my fracture it showed it being there
i'm waiting again since this was online as in for it not working
or if I wasn't on this and need that phone number again please look it up
where the address for the original eckards what telephone number since I have a cases with them for the walgreens that handles that
to look it up I did that when I was there

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J
11:20 pm UTC

Walgreens Prescription

I keep extra medications if I lose insurance because I can't afford to miss a beat. These [censored] don't care

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J
10:15 am UTC

Walgreens Covid shot

I had called Walgreen in Springfield Illinois to see if I could get the covid shot and was told I would have to do it on line, the reason I called I was watching good morning and they had a V P on and see said you could call the store and get a appointment. the people that answer the phone are very rude and they told me only take appointment on line and I said I don't have a computer they said fined some one that does or go to a library. so witch is right. you need to have your people go to a customer service class.

Desired outcome: call

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2:04 pm UTC

Walgreens Rx refill

Cannot reach anybody on [protected] line 40 minutes hold. Called local pharmacist and she gave me [protected]. On hold 30 minutes so far after being transferred to e-commerce dept. apparently problem is with walgreen shipment and alliance although previous bottles show alliance. Local pharmacy shows Rx filled 2/9 and same on line chat says no. Alliance shows none [protected]). In the meantime I need my Eliquis and, others. If I have provider send in another request drug company I may not fill as may show done and at this point who knows.

Desired outcome: Need Rx. Need to talk to know if shipped and by whom

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DARLENE VITA1974
Slidell, US
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Feb 18, 2021 9:45 pm UTC

When calling any pharmacy I always pick the option for prescribers, and i am not a prescribe.Honestly thats the only way they ever pick up in a decent amount of time.I thought they were gonna be mad at me for dialing that option but nope.I don't think they can tell the difference between a customer line vs prescribe line.You can try it and if they figure it out let them know its unacceptable to wait on hold for longer then 5 minutes.After all sick ppl need their medicine too.Hope this helps someone.

About Walgreens

Walgreens is a pharmacy chain offering prescription medications, health products, wellness goods, and various services such as photo printing and immunizations. Customers can also find personal care items, beauty products, and everyday essentials in-store and online.
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