7-Eleven reviews and complaints 1
View all 910 complaints7-Eleven - made me wait 15 minutes for change and yelled at me
On Friday 27 of June 2008, I Israel Leguizamo west to put gas at this 7eleven were I usually go tu put gas. I paid $50.00 dollars worth of gas with a $100.00 and the man at the counter said he did not have any change. So he asked if I could go and put the $50.00 worth of gas and then he would give me my change. I said that was fine it took me about 6 to 7 minutes to fill it up. It filled up with about $35.00. So I went to get my change. This is were this man (James), looked at me rude and said I was going to have to wait some more time, I answered ok that is fine. It took him 15 minutes for him to give me my change and he also yelled at me and had the nerve to tell me. "WHY ARE YOU PAYING WITH A $100. WHEN YOU ARE ONLY PUTTING $35.00), I replied because that is the only bill I have. This days with the gas prices you never know how much your tank is goung to fill up with. I been to lots of 7elevens and never been treated like this before nor had to wait for change for 15 to 30 minutes this man was upset at me because I paid with a hundred dollar bill.
I bought 2 bottles of Delight at Php 40/bottle and 1 banana wallnut bread (Php 39) here in 7 eleven along Edsa, Panorama building, near Waltermart North Edsa, Philippines. The cashier didn't give me any receipt so I asked for it.
When I checked, the receipt is only worth Php 79. I came back and asked him why it's just Php 79. I paid 119. He said it was a mistake and it seemed like he doesn't even know what he's saying. It's clear that I bought Php 119 worth of goods and he only punched Php 79 ( 1 bottle of Delight and 1 banana wallnut bread). Another employee came near and I just looked at him at gave him the receipt. It's like me saying - "you discuss this matter with your cashier coz I'm late for work."
OK I WOULD LIKE TO SAY THE 711 STORE IS CONVENIENT BUT OVER ALL I AM VERY VERY UN HAPPT IVE WENT TO 711 MY WHOKE LIFE I JUST MOVED TO THE 711 ON FIRST AND TUSTIN THEIRS ONLY 1 FEMALE EMPLOYEE THAT IS VERY HELPFULL POLITE AND TREATS YOU LIKE A PERSON TONIGHT I WENT BOUGHT MILK DOG FOOD SNACKS NOT KNOWING THAT THEIR WOULD BE NO BAGS WHAT I WALKED THEIR I DIDNT BRING A BAG NOW IVE BOUGHT ALL OF THIS STUFF I HAVE TO CARRY ALL OF IT NOT EVEN COOL I TOLD HIM GIVE ME A CLEAN TRASH CAN BOX SOMETHING IM WALKING THATS JUST NOT COOL WE SHOULDNT HAVE TO ASK IF THEIR ARE BAGS BEFORE WE BUY ANYTHING THEY CAN BE SO RUDE WHEN YOU GO IN IVE HAD TO TELL A MAN RUNNING A REGISTER TO LOWER HIS VOICE AND NOT TO YELL AT ME HE WAS WAY OUT OF LINE I DONT APPRE3CIATE IT PLEASE ADDRESS THE ISSUE THANK YOU I WONT STOP GOING TO THE STORE BUT I WILL COMPLAINING ON THIS BECAUSE WE ARE PAYING CUSTOMERS
Store #2172-33161B
15991 Magnolia St
Westminster, CA 92683
HEALTH CODE VIOLATION!
The Bathroom is ALWAYS DISGUSTING! ! No seat covers, paper
Towels Here is the Incriminating photos:
18/4 10.05pm I was heading to TOP up my phone credit with my Friend, you Malay girl staff attitude is suck when she trying to tell me enter the phone number, she explain is not clear and properly still act like she was right, and show me the god damn stupid face， if she felt tired of the job please ask her to leave!
I am so angry! I visited the 7-eleven store near my house 0n Big Bend Rd. and 301 in Riverview, Fl. I pumped 10.00 worth of gas using my debit card and they put a hold on my card for 75.00.The next day I went to the store Manager. who was really rude. I contacted customer service, they wouldn't help. They kept telling me my bank had to release it, my bank kept saying 7-eleven had to release it. They have up to 7 days to release my money. Why? with today's technology there is no reason to hold money that long, unless they are using all monies that's on hold for investment purposes and releasing it days later. Imagine how much money they can use daily while holding others money. I'm still pissed! I will never purchase gas at 7-eleven again. I
On 10/16/12 I tried to mail a package at the 7-Eleven at Boulder and College in Henderson, NV where they have a Contract Post Office. I tried to open the door but it only opened 3" so I tried the other door which was the same. I turned and walked back to my truck. One of their employees yelled after me that he fixed the rug that was keeping the doors closed and did I want to go inside. I said no and kept going to my truck. He yelled that I was an ### hole. I tried to contact 7-Eleven Corporate Headquarters about that yesterday and today and the best I can get is a non-American who only wants compliments not complaints. I feel 7-Eleven is a terrible store, has no business greeting the public in this manner and something should be done to restrict that sort of behavior. Man, do I ever miss the good old USA! Have they never heard the customer is always right? Where do they get off calling a person an ### hole who never said a word to them but just decided not to enter their store? For SHAME on 7-Eleven!
I have been a customer at your 7-Eleven store on forbes ave in oakland for years and the older black gentlemen that works morning shift there is still the same. He is so pleasant and nice and it makes everybody's day go smoother.
Thank you
PEACE, LOVE, FAITH, BELIEVE, BE GREATFUL FOR WHAT YOU HAVE..EMPLOYEE APRICIATION DAY...?/
I understand costumers my self, i am a consumer too. But when the phrase " COSTUMER IS ALWAYS RIGHT CAME OUT"..
PEOPLE or SOCIETY, were more respectful, it was another time, most costumer comes into a store don't even have the courteous to answer the employee the salute, or look people at the eyes, change prices, to try to get self discount, thinking employee wont notice, give you the wrong pump number, wrong color of the car, don't want to show I.D. if ask "MAY I PLEASE SEE YOUR ID. like we are suppose to remember everybody, well i am so sorry we live in a society that don know the word Respect, if the costumer will come peaceful, and respect the company policies, there would not be any friction, between the employee which is trying to do the work as the company request to be done, and then costumer will be satisfied.
Thanks
I went to 7-11 poblacion muntinlupa, Philippines, just earlier.. I purchased 1 big size of slurpee and 1 pc. of shiopao for take out.; The cashier named Ruel (GUY or GAY). He/she was nice assisted me at first.. but when I asked to have another paper bag, he frowned at me and said, " O, ETO NA" in a big tone voice and then shrughed his shoulder.. I was confused and asked him.. "ARE YOU MAD?" (3x), but he didn't replied.. So, i left the store and told security guard that RUEL was "VERY RUDE".. I was really disappionted.. I was a regular costumer of 7-11 stores anywhere i go.. I want to have a disciplinary action on this matter.. Or get him fire if necessary..