NutriSystem 131 W Main St, Dushore, PA Complaints and Reviews

Jane Merolla of Moscow, US

Feb 12, 2023 10:45 pm UTC

Resolved

Replied

NutriSystem - Frozen meals

Meals were received timely and stored upon receipt. However, upon opening the dinner and lunch frozen entries, all were spoiled.

I contacted Nutrisystem to request a replacement, however, was told the only thing the company was willing to do was compensate me $30 off my next month's order. As a result, I am out 14 paid for meals without any recourse.

Desired outcome: Full replacement of the spoiled meals.

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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NutriSystem representative's response

Feb 14, 2023 12:41 pm UTC

NutriSystem customer support contacts

Phone numbers

+1 (800) 435-4074

+1 (800) 585-5483

Address

600 Office Center Drive, Fort Washington, PA, 19034, US

Website

www.nutrisystem.com

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Hello!

Thank you for taking the time to review your experience with us.

We are sorry to hear about the spoiled lunches and dinners you received in your order. We want to help you with this.

Please send us an email at consumerexperience@nutrisystem.com. Please include the full name, email address, phone number, the order number in which you experienced this issue and the full shipping address associated with your account. Please also mention this review in the subject line and add a description of your complaint in the email body.

We look forward to helping!

- The Nutrisystem Consumer Experience Team

NutriSystem

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NutriSystem - Frozen meals

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