Ross Dress for Less reviews and complaints 1
View all 666 complaintsRoss Dress for Less - I will never return to this store
I went to Ross for Less on Tunnel road in Asheville, NC today after i worked a 12hr shift. I was in line to make a return. I was behind a lady that had a purchase. The manager told the floor supervisor that she had to do my return. The manager asked me if i wanted to look around before i did my return, i said no. So she told me i had to get in line. I was already in line. There was a customer behind me with a buggy full of items, one of which didn't have a tag on it so i had to wait till she called an associate to make another tag for the shirt. These people were behind me not in front of me. I don't think that i am any better than any one else but i should have been taken before the people standing behind me. So i left the store and will never return to this location ever again. I tell people about that ross in general all the time because i have always been able to find something every time i have went into one of the stores. It hurts me to make this complaint because this is my favorite store. I have worked in retail before so i know it can be very stressful. I used to run a customer service desk and no one has ever complained about me not being fair to them. Thank you.
Its always a long line 1 cashier and it’s no male worker inside always females workers at night but yes the female security guard does a wonderful job the young lady in the front checking the receipt are great but it need more police officers outside that Ross .
40 min in line
Following store has no restroom for customer use. Employee said that there’s no restroom at all, imagine that.
Ross Dress for Less
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https://maps.app.goo.gl/J8ZqjCroWoMNGmcB7?g_st=ic
Went to that ross over next to the airport gulf coast center mall and the managers and everyone only speak Spanish the manager devaris was rude standing behind the counter while watching everyone stand in line
On the evening of 11/05/2019 I purchased large furniture item from Greenfield, WI store. Asked for assistance getting item into my vehicle. I was told by the manager and a clerk(not the clerk who checked me out) they don't help take purchased items out. Manager charged me 2xs trying to allow for senior discount. Don't see reversal in my acct. yet.
Associate 978229 very unprofessional dropped items on floor did not apologize or pick it up. And when did it become customer job to remove hangers? Spent five hundred dollars that day still will shop ross but never that location
This store is filthy. Clothes all over floor. Everything thrown everywhere. Employees not cleaning at all. So bad couldn't even get down some aisles. Just filthy.
I am complaining regarding the costumer service of the cashiers, I went yesterday night at around 7pm and the cashiers look mad and upset, when you ask for help they are rude about it. I live out of town and first time going to this Ross and it was not a good experience.
Ms. Angelic
I just told the manager the bathrooms were disgusting and there was not any toilet paper in any stall and her response was I KNOW