Red Roof Inn reviews and complaints 2
View all 511 complaintsRed Roof Inn - Room, price, amenities
Staying Jackson, MS downtown. Amount stated when making reservation was lower than we paid. Showed property as "NEWLY RENOVATED ". Maybe 30 years ago...filthy. Won't take shower here...disgusting. Killed giant roach. First room the fridge didn't work, someone came to check it and insisted it did work (it DID NOT). Moved to second room. Remote control did not work. If I could move to a different hotel, I would.
Desired outcome: Refund.
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Red Roof Inn - my stay at the red roof inn
I called corporate yesterday to tell them about the feces on my sheets the bed bugs in my room so then they move me to another room there was no heat they gave a stranger a key to my room that's trying to wring it out one of my beds and so corporate was going to give me two nights free stay I only receiving the one night and the strangers that were in my room a taking my wallet am I under $173.27. and there's nothing else being done I am calling the better business bureau and I'm going to try to get a hold of Alex sander Lester Andrew Alexander the CEO of red roof I let him know exactly what type of red roof Inn they are running in Jackson Mississippi I have had an awful stay here I have been scared when I walked into my room and there is strangers in my bed I had to show ID for Mikey but they gave another person a key to my room that didn't even say in my room and someone I don't know and now my money's gone so what do I where do I go now and why do I do I need something done immediately or else I will be checking app to check out of here tomorrow with this awful service and my money stolen. Something needs to be done immediately I will be calling the news channels whatever I have to do thank you my name is Rita Faye McCall Hill I'm at red roof Inn Jackson Mississippi by the fairgrounds room 306 thank you please call me at 6:01 6 2 1 2 3 5 1 immediately please my email is outlawwoman 0517 @gmail.com
If the issue were that bad you should have left. Looks like you are LYING to get a free stay. There are homeless shelters for people in your situation. Your excuse for not leaving was you cannot book another room. Sleep in your car or on the streets