Dollar Tree reviews and complaints 1
View all 2983 complaintsDollar Tree - Unprofessional conduct and service
I visited store# 269 today and was absolutely amazed at how terrible the store and customer service is. There was only one cashier and 3 lines of customers going down the aisles. There were a total of 3 Dollar Tree employees and the poor lone cashier seemed to be a new hire. While waiting in line for 20 mins., I observed the manager who was upset that the only cashier paged out for some assistance. His response was; “Hold on…I heard you the first time you called!â€
Also while waiting another employee shows up to work apparently late and the manager reprimands her in front of the store’s’ customers and employees. I had a pretty large order that totaled over $40.00 so I allowed a couple of customers behind me with only a few things in front of me to help speed things along. There was also a problem with having enough cash at the register. I’m extremely disappointed in how things were handled in this store and I can certainly see why it never keeps steady working employees. Who wants to work in an environment like this.
Desired outcome: Conversations with management and how to treat employees is a must. Every person deserves respect AND proper training in order to be great at their job.
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