Chili's Grill & Bar

My boyfriend and I always enjoy Chili's but tonight was different. Our waitress never told us her name, never smiled, didn't check on us. She would laugh and chat with other customers. We waited 20 minutes for an appetizer and 45 for our entrees. When we asked for our check, which we were tired of bad service and waiting and ready to go home, she proceeded to chat and laugh with coworkers. Our food was horrible. My bun to my cheeseburgers was very hard. My boyfriends trio fajita had more onions than meat. We will not be going back for a while.