Booking.com

You gave this hotel an 8 rating and described the hoted as lovely

1. The room is over the mechanicals of the hotel so the floor vibrates making the bed vibrate. It is making me nausiated
2. The pillowcases are dirty
3. The room looks onto a shaft.
4. I was told i need to clean my own room. He would supply the products.
5. This barely qualifies as a hostel.
I am due to stay 8 nights. It is too late to change as i prepaid.
I am very disappointed in your standards of quality and cleanliness.