Wells Fargo

I am trying to contact the financial advisor Jesse Wooten for my Dad's Brokerage account. Account #[protected]. He was left 5 messages and no call back. I am totally annoyed to the point that after this kind of treatment this money is now going to come out of this bank and be closed since he's deceased. I do not need this kind of aggravation after losing a loved one. How on earth does this company have the nerve to do this to customers. And he's the only one I can talk to? Well, he's not doing his job and he should be fired as far as I'm concerned.