Extra Space Storage reviews and complaints 1
View all 152 complaintsExtra Space Storage - rude service
My car was damaged by their swinging gate because the gate did not have a security device. My car has 3 long dents on it now. I asked to speak with the manager 5 times, I never got a call from the lazy guy. On top of it all, the front desk girl thinks she ownes the place and had the nerve to tell me "the gate was doing its job, it was closing AND YOU WERE IN THE GATES WAY! Besides cars get hit by the gate all the time, I don't understand why your making such a big deal!" Rude Service, Lazy staff, Dirty, and so not worth a penny.
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