Best Buy

I went in the Store at the Center at Riverchase in Hoover, Al on Tuesday, August 29th at 10am , to get my laptop serviced. Cassidy asked me a few questions then moved on to help the man behind me. None of the 5 of us in line had an appointment. Yet she insisted on helping him first. This upset me. I left the store.

I tried to call the corporate office to issue a complaint, where a female named Ann with an Indian accent, told me they do not have a complaint department, nor were there any managers or supervisors! What a sad excuse for a company!