TicketsOnSale review: Full refund

TicketsOnSale.com accepted $237 payment but failed to deliver the tickets at any time, including prior to the event. I did not receive the tickets by email, electronic transfer, mobile application, or physical delivery. This is a clear case of non-delivery of goods and failure of contract performance.

TicketsOnSale.com expressly misrepresents on its website:
“We guarantee that your tickets will be authentic and delivered in time for the event.”
This express guarantee induced payment and was breached when no tickets were delivered.

Under California Commercial Code 2711, when a seller fails to deliver goods as promised, the buyer is entitled to cancel the contract and recover the purchase price. A merchant’s “all sales are final” policy does not override statutory remedies for non-delivery.

Additionally, California Civil Code 1770 (Consumers Legal Remedies Act) prohibits representing that goods will be supplied within a certain timeframe when they are not. Advertising an express delivery guarantee followed by complete non-delivery constitutes a deceptive practice entitling the consumer to restitution.

Once I filed a dispute, they stonewalled and refused to communicate with me or refund my $237 for non-receipt of tickets.