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CB Department Stores Stein Mart Complaints #22-41
Stein Mart

Stein Mart review: customer service

J
Author of the review
4:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

The clerk (actually a manager I've not seen before in that store--& I shop there a lot) gave me inaccurate information about my account, saying I had to stop opening new accounts--which I never have done--& said there was no record of my account. She was also very rude to a couple of clerks who asked her for information about sale items. I have never been treated like this and I love Stein Mart and hate having people like this waiting on people.

Update by Judith Russell
Nov 24, 2018 5:03 pm UTC

I was displeased with the clerk (actually a manager, I think) who waited on me on Black Friday. I know she was probably tired and hassled with all the customers, but without us, she wouldn't have a job. She was rude, not only to me, but to several clerks who asked her for information. She also gave me totally inaccurate information about my Stein Mart account.

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    May 27, 2026
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Stein Mart is ranked 37 among 62 companies in the Department Stores category
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