WeBuyWatches.com reviews and complaints
If you are looking to get a fair price, go somewhere else
I sent in a Rolex Oyster Perp watch that typically sells in the range of $2000-$3000 used. I have been looking to sell it for some time. Got a couple of other interested buyers, but thought of sending it in to see if their "worldwide network of watch retailers" could offer a better price. Boy was I disappointed.
The "watch expert" went through the whole gameplan that the company lives by. I send in the watch, they appraise it, they put it out to this wonderful international set of watch retailers, they get bids back, if I dont like the bid, they send it back at my expense. Sounds fair enough.
Well, I send it in, they get it in, the "watch expert" calls me back and asks where I want to start the bidding at. My very first tip-off that this was a bad deal was that he had no idea where to start the price at. I tell him that I have seen these watches sold at between $2000-$3000. Then he "checks his figures" and believes that I am understating the starting price and wants to start the price at $3500. Neat, right? Shouldnt have gotten my hopes up.
He calls me back the next day, and all they can offer is $360. The gold alone is worth 3x that amount. Give me a break. This seemed like a complete rip-off. So I tell him that this price is to low and I want the watch back. After he harasses me for some time about wanting to "give up" I finally get him to send it back via Fedex.
I get it back, and of course my Rolex box is broken and the faceplate of the watch has a few more scratches on it.
Anyways, if you are looking to get a fair price, go somewhere else. They will pump you full of excitement about how vast their network of buyers is, and how your watch is special with tons of interested people, ect ect, only to have them come back at the end of the day and offer you a fraction of what its worth. Take your business somewhere else. Plain and simple.
Company Business Name: Webuywatches.com
Country of complaint: United States
Website: webuywatches.com
I have never had such a terrible experience in dealing with a company
Do not! I reap DO NOT deal with these people. I have never had such a terrible experience in dealing with a company. Too bad I found this site after the fact. Everything eveyone has written about this company is true. They make it sound like they are great (duh, right there should had been the tip-off) and they are responsive. And they are until they receive the merchadise and then it is a never ending stream of unreturned phone calls, lies, and general bad business.
Company Business Name: Webuywatches.com
Country of complaint: United States
Website: webuywatches.com
Sent my DOXA swiss watch to them after all the B.S. only to have it returned scratched with a broken band. These people are crooks.
This company apparently sold my Baume Mercier watch in September, 2010. I am still trying to get paid! They have lied, given false promises, refused my phone calls, lied to the Better Business Bureau of Atlanta and refuse to pay me for the sale of my watch. Now I have no watch and no money. PLEASE, FIND SOME OTHER SOURCE TO SELL YOUR WATCH.
So sorry to hear you have been duped by these guys. In this tight economy we sell our jewelry because we often need the cash. The guys at watchbrokers.com and webuywatches.com however seem to be doing just fine. I attempted contact with the same people you did in my case. I started at the top and worked my way down, never a response to be had. This was the pecking order of the players of the deceit played on me; Kevin Mcquilkin, JC Piquant (accounting), Eric Toso (rep), Rick Latona, OWNER, R.J. Berge (current listed owner), Jonathan Swift, Trisha Cox (can't figure out what she does but will only answer the phone to get your watch but not after they have it), and my personal favorite Alfred Bolton.
At least you got your watch back. Most people didn't. I am not sure why Richard (Rick) Latona let this happen. I guess he was too busy with his internet domain stuff to notice? At any rate, CEO has to bite the bullet.
Check this guy out. He received the honorary Scammer of the Year Award.
I sent in a Rolex Oyster Perp watch that typically sells in the range of $2000-$3000 used. I have been looking to sell it for some time. Got a couple of other interested buyers, but thought of sending it in to see if their "worldwide network of watch retailers" could offer a better price. Boy was I disappointed.
The "watch expert" went through the whole gameplan that the company lives by. I send in the watch, they appraise it, they put it out to this wonderful international set of watch retailers, they get bids back, if I dont like the bid, they send it back at my expense. Sounds fair enough.
Well, I send it in, they get it in, the "watch expert" calls me back and asks where I want to start the bidding at. My very first tip-off that this was a bad deal was that he had no idea where to start the price at. I tell him that I have seen these watches sold at between $2000-$3000. Then he "checks his figures" and believes that I am understating the starting price and wants to start the price at $3500. Neat, right? Shouldnt have gotten my hopes up.
He calls me back the next day, and all they can offer is $360. The gold alone is worth 3x that amount. Give me a break. This seemed like a complete rip-off. So I tell him that this price is to low and I want the watch back. After he harasses me for some time about wanting to "give up" I finally get him to send it back via Fedex.
I get it back, and of course my Rolex box is broken and the faceplate of the watch has a few more scratches on it.
Anyways, if you are looking to get a fair price, go somewhere else. They will pump you full of excitement about how vast their network of buyers is, and how your watch is special with tons of interested people, ect ect, only to have them come back at the end of the day and offer you a fraction of what its worth. Take your business somewhere else. Plain and simple.