JD Motors reviews and complaints
Fraudulent and unethical business
I was out car shopping in the North Syracuse area on Tuesday, January 14, 2013 when I stopped at JD Motors. My former vehicle was deemed a total loss, so I was without one and wanted something soon. I had already been shafted by one dealer, so I was hoping to find something I like and feel good about it. Car shopping is stressful as it is, because it's a total crap shoot. Anyway...after stopping at a few other used car lots, JD Motors appeared to have a promising inventory. I was quite excited to come across a nice looking 2003 Buick Rendezvous near the front of the building, so we went inside to inquire about it. There was a girl at the desk and she provided a printout of the Kelly Blue Book value, which was $4, 149. She explained they had just bought it from the auction at Drivers Village the Saturday before. We asked how much it would be and she said probably around $3, 900 if we were paying cash. It was definitely doable, so I asked if I could drive it. She then informed me that the owner had left on vacation that morning, they had no idea where the keys were, and that they hadn't had a chance to go through it yet to see what it needed. They would have to wait until he called when he arrived in Aruba. I was a little skeptical, but willing to give it a chance, so I made arrangements to return two days later on Thursday to take it for a drive. When I arrived on Thursday, the vehicle was sitting in the same spot with the hood up. This time there was a guy there (Jason?) to explain what was going on with it. They claimed they had to have a key made and that it needed to be programmed in order for it to start and run properly. Once again, I was a little skeptical, but I liked it so much that I wanted to believe them. We were then told that the price was not what she had told us two days prior, but that it would be $5, 995, which would require financing. They explained there would be a two year warranty that would cover just about anything that could go wrong with it and not thinking it through, I decided to discuss the numbers with them and see what could be done. I was also told it had had only one owner and that it had originally been purchased brand new at Drivers Village. All of the service records would be available as well, which sounded good to me. I hadn't committed to buying it yet, but was willing to discuss options. We came up with some numbers that could work if I decided I definitely wanted to purchase it and set the wheels in motion. The person that would be handling it from there would be Jeremy whom I had not met yet. I should have paid attention to the red flags, but I really wanted this to work out and the people I was talking to there seemed very nice and friendly. When we returned on Friday, I met Jeremy and was able to take the car for a drive and I fell in love with it immediately. It was in fantastic shape for an 11 year old vehicle. When we returned from the test drive, we set the wheels in motion with a down payment and I signed the retail installment contract among all the other documents, which included a price guarantee with an approval number. It appeared as though it was a done deal; I just needed to provide proof of income and proof of residence. I was going away for the weekend, so I told them I would scan and email the documents they needed, so I wouldn't have to arrange another ride out there until I was there to pick up the vehicle. I did all that on Monday. That was arranged for Thursday and I was told that it would be all ready to go by then. I just needed to make a trip to DMV, because the registration I was transferring was expiring on the 20th and it wouldn't be possible to just have them do it. I actually spoke with Jeremy on the phone Tuesday and he told me he had sent all the paperwork via overnight (FedEx, I'm guessing). As long as the bank accepted the documents I provided, it would go through and I would be able to pick up the car on Thursday as planned. He said he would call by the end of the day Wednesday, if there were any issues. When I was at work on Wednesday, the bank called to verify employment, so it looked as though it was going smoothly. I did not hear from Jeremy at all, so I assumed we were good to go. At nearly 6:30 that evening, I received a call from the owner, Len DiMaggio, who had returned from vacation. He was irate about the deal and said it could not be done as written. I immediately began crying, which upset him even more, but this whole business had drained me and I lost it. He said the deal should never have been made and that car should never have been sold while he was away. He said so many things in such a short period of time, but he said the term would need to be six months shorter, claimed he would lose a lot of money; $3, 000 was mentioned more than once. He told me Jeremy is his fiancee's brother and he went off on him, which was causing problems in the family, and he kept saying he would make it up to me however he could. I can't remember all of the crap that came out of his mouth, but I recall enough to know he was talking out of his ###. I told him I would be in Thursday as planned to discuss this. I had no expectations of that going well. Once I calmed down, I began to ask a few of my attorney friends if it was possible for him to do this. I was told the contract should be binding and by all rights, he should have to honor the deal. I was also told to file a complaint with DMV, Consumer Fraud, BBB, and possibly other offices. When we arrived at JD Motors at approximately 11:20 on Thursday morning, he immediately said he needed to go somewhere, but would be back shortly, I said I would be willing to wait, but I also explained that I expected him to honor the deal. that opened up a whole can of worms. Oh, by the way, the DMV signs for auto dealers and inspection stations were not anywhere within sight. Those are usually posted on the front of the building. I have pictures. He said if I wanted to pursue legal action, so be it, but it would be dragged out and blah, blah, blah... Of course, he said he thought I would be there sooner. Even if I was there earlier, it would not have been handled within a matter of minutes. I could see right through his stereotypical sketchy behavior immediately. His fiancee was there and standing up for him, which was not surprising. What a dog and pony show this was. After a bit of back and forth, I told him to go ahead and do what he had to do and I would wait. While he was gone, his fiancee was going on and on about we should give him a chance and that he's helped a lot of people and just let him talk. Seriously? I had no problem mentioning my media contacts and attorney friends in front of her and she stepped outside to talk on the phone at least twice while he was gone. Not surprising at all. The only other person we saw while we were there was a mechanic that popped in a couple times. Len returned within half an hour and we began going back and forth again. Mind you, I never raised my voice, but he did. Some of the things he said were so far-fetched and twelve-year-old boyish. He gave me a ### and bull story that there was a lot more wrong with the car, whined about not being able to contact anyone while he was in Aruba and that he had to spend a hundred dollars on a phone to call the US, but still couldn't, waited in line on his vacation, and more blah, blah, blah with a lot of whining. Gee, I'm so sorry... NOT. It was all about him. While sitting there, I received a message that he had been in jail for fraud. I decided at that moment, I was not doing business with him, but I was waiting for the right moment in the conversation to mention that. I finally had a chance when I asked him what his idea of a compromise was. He said he would be willing to sell me another vehicle (what a shock) and that he was not willing to sell me the Rendezvous. I said no thanks and I asked for my plates back and any documentation that had my personal information. I was relieved I didn't buy that car after all, no matter how nice it seemed. As I walked out, I told him to have a nice day. I would warn anyone to stay as far away from JD Motors or Lyncourt Car Care as possible. This guy is total [censored]bag. Spread the word.
Company Business Name: JD Motors
Country of complaint: United States
Address: 5705 East Taft Road, North Syracuse, New York
Phone: (315)458-3582
Website: jdmotors.com
I was out car shopping in the North Syracuse area on Tuesday, January 14, 2013 when I stopped at JD Motors. My former vehicle was deemed a total loss, so I was without one and wanted something soon. I had already been shafted by one dealer, so I was hoping to find something I like and feel good about it. Car shopping is stressful as it is, because it's a total crap shoot. Anyway...after stopping at a few other used car lots, JD Motors appeared to have a promising inventory. I was quite excited to come across a nice looking 2003 Buick Rendezvous near the front of the building, so we went inside to inquire about it. There was a girl at the desk and she provided a printout of the Kelly Blue Book value, which was $4, 149. She explained they had just bought it from the auction at Drivers Village the Saturday before. We asked how much it would be and she said probably around $3, 900 if we were paying cash. It was definitely doable, so I asked if I could drive it. She then informed me that the owner had left on vacation that morning, they had no idea where the keys were, and that they hadn't had a chance to go through it yet to see what it needed. They would have to wait until he called when he arrived in Aruba. I was a little skeptical, but willing to give it a chance, so I made arrangements to return two days later on Thursday to take it for a drive. When I arrived on Thursday, the vehicle was sitting in the same spot with the hood up. This time there was a guy there (Jason?) to explain what was going on with it. They claimed they had to have a key made and that it needed to be programmed in order for it to start and run properly. Once again, I was a little skeptical, but I liked it so much that I wanted to believe them. We were then told that the price was not what she had told us two days prior, but that it would be $5, 995, which would require financing. They explained there would be a two year warranty that would cover just about anything that could go wrong with it and not thinking it through, I decided to discuss the numbers with them and see what could be done. I was also told it had had only one owner and that it had originally been purchased brand new at Drivers Village. All of the service records would be available as well, which sounded good to me. I hadn't committed to buying it yet, but was willing to discuss options. We came up with some numbers that could work if I decided I definitely wanted to purchase it and set the wheels in motion. The person that would be handling it from there would be Jeremy whom I had not met yet. I should have paid attention to the red flags, but I really wanted this to work out and the people I was talking to there seemed very nice and friendly. When we returned on Friday, I met Jeremy and was able to take the car for a drive and I fell in love with it immediately. It was in fantastic shape for an 11 year old vehicle. When we returned from the test drive, we set the wheels in motion with a down payment and I signed the retail installment contract among all the other documents, which included a price guarantee with an approval number. It appeared as though it was a done deal; I just needed to provide proof of income and proof of residence. I was going away for the weekend, so I told them I would scan and email the documents they needed, so I wouldn't have to arrange another ride out there until I was there to pick up the vehicle. I did all that on Monday. That was arranged for Thursday and I was told that it would be all ready to go by then. I just needed to make a trip to DMV, because the registration I was transferring was expiring on the 20th and it wouldn't be possible to just have them do it. I actually spoke with Jeremy on the phone Tuesday and he told me he had sent all the paperwork via overnight (FedEx, I'm guessing). As long as the bank accepted the documents I provided, it would go through and I would be able to pick up the car on Thursday as planned. He said he would call by the end of the day Wednesday, if there were any issues. When I was at work on Wednesday, the bank called to verify employment, so it looked as though it was going smoothly. I did not hear from Jeremy at all, so I assumed we were good to go. At nearly 6:30 that evening, I received a call from the owner, Len DiMaggio, who had returned from vacation. He was irate about the deal and said it could not be done as written. I immediately began crying, which upset him even more, but this whole business had drained me and I lost it. He said the deal should never have been made and that car should never have been sold while he was away. He said so many things in such a short period of time, but he said the term would need to be six months shorter, claimed he would lose a lot of money; $3, 000 was mentioned more than once. He told me Jeremy is his fiancee's brother and he went off on him, which was causing problems in the family, and he kept saying he would make it up to me however he could. I can't remember all of the crap that came out of his mouth, but I recall enough to know he was talking out of his ###. I told him I would be in Thursday as planned to discuss this and that I would be there between 11:00 and 11:30 AM. I had no expectations of that going well. Once I calmed down, I began to ask a few of my attorney friends if it was possible for him to do this. I was told the contract should be binding and by all rights, he should have to honor the deal. I was also told to file a complaint with DMV, Consumer Fraud, BBB, and possibly other offices. When we arrived at JD Motors at approximately 11:20 on Thursday morning, he immediately said he needed to go somewhere, but would be back shortly, I said I would be willing to wait, but I also explained that I expected him to honor the deal. that opened up a whole can of worms. Oh, by the way, the DMV signs for auto dealers and inspection stations were not anywhere within sight. Those are usually posted on the front of the building. I have pictures. He said if I wanted to pursue legal action, so be it, but it would be dragged out and blah, blah, blah... Of course, he said he thought I would be there sooner. Even if I was there earlier, it would not have been handled within a matter of minutes. I could see right through his stereotypical sketchy behavior immediately. His fiancee was there and standing up for him, which was not surprising. What a dog and pony show this was. After a bit of back and forth, I told him to go ahead and do what he had to do and I would wait. While he was gone, his fiancee was going on and on about we should give him a chance and that he's helped a lot of people and just let him talk. Seriously? I had no problem mentioning my media contacts and attorney friends in front of her and she stepped outside to talk on the phone at least twice while he was gone. Not surprising at all. The only other person we saw while we were there was a mechanic that popped in a couple times. Len returned within half an hour and we began going back and forth again. Mind you, I never raised my voice, but he did. Some of the things he said were so far-fetched, so bizarre, and twelve-year-old boyish. He gave me a ### and bull story that there was a lot more wrong with the car, whined about not being able to contact anyone while he was in Aruba and that he had to spend a hundred dollars on a phone to call the US, but still couldn't, waited in line on his vacation, and more blah, blah, blah with a lot of whining. Gee, I'm so sorry... NOT. It was all about him. While sitting there, I received a message that he had been in jail for fraud. I decided at that moment, I was not doing business with him, but I was waiting for the right moment in the conversation to mention that. I finally had a chance when I asked him what his idea of a compromise was. He said he would be willing to sell me another vehicle (what a shock) and that he was not willing to sell me the Rendezvous. I said no thanks and I asked for my plates back and any documentation that had my personal information. I was relieved I didn't buy that car after all, no matter how nice it seemed. As I walked out, I told him to have a nice day. I would warn anyone to stay as far away from JD Motors or Lyncourt Car Care as possible. This guy is total [censored]bag. Spread the word.
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased Vehicle
I brought my Daughter car shopping in January (2011) we first looked at the new car dealerships and then decided to look for a used vehicle instead (Leasing for a 17 year old is not an option)... I had seen JD Motors ads in the Auto Trader and their inventory looked promising. We initially had gone to look at a 2004 VW Jetta but were directed by who we...
Read full complaint and 3 commentsUsed Vehile Purchase
I traded two vehicles in and was given $3 toward my trade on a 2003 Honda Odyssey. Salesman was totally deceptive in dealing with me. Lured me in by leading me to believe that I was getting a good deal. A Honda for $2K less than book value. Showed me a carfax that was over a year old. Went through some guaranteed credit approval program that approved me $6K ended up being charged a $4K financing fee, on top of a ridiculous interest rate that left me with a total balance of over $12K for a $6K loan...In addition to the financing deception the van needed a rear wiper motor and a rear window motor that weren't covered by the warranty so they were supposed to replace...They didn't. Car needed tires. They didn't want to replace them or give me a set off of one of the vehicles I traded in that were brand new. The ended up getting $15K and two vehicles that I'm sure they sold for $3K a piece for a van with over a 100K miles on it...Deceptive and totally unethical.
Company Business Name: JD Motors
Country of complaint: United States
Address: N Syracuse, New York
Website: jdmotors.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I was in a bind and neede3d a car and saw his ad on craigslist...I went in and he promised me he would get me into a great car and as i didnt have any down payment he would say to credit acceptance i gave him 1500 and to just pay him off over time..that seemed fair until i saw he charged me 7499 plus the 1500 for a 2005 equinox...From the get go not more then 5 min after i drove away from his lot a loud squeaking occurred so i brought it back and he fixed it..next thing i notice is both bumpers are cracked..ac doesnt work...car drifts to left...engine light goes on and off...car is filthy inside..big scratch along rear panel and i told him no way was i paying him down payment money until everything was fixed..he told me he wasnt fixing anything until i payed off the down payment(ya i believe that)..he then sent two goons to my job to harass me and block me so i couldnt leave..how he can rob people like this is beyond me..something should be done...
This lenny dimaggio is a criminal and i don't know how he is still selling cars. I recently bought a car off of him. from start to finish this guy lied though his foul mouth, and within a day of driving off his lot rocker panels where falling off i realized it would not hold oil, front wheel barring, rear shock mount, The car is rusting apart the power steering reservoir needed to be replaced, the heat don't work i could keep going but you get the picture. This vial man tried yelling at me saying i was paranoid until i yelled back and then like any week deceitful animal he changed his tune and fixed some things but never addressed the major stuff. The worst part about this, is i have known him for over 10 years and considered him a friend. I was blind and foolish thinking he was going to put me in a fair deal with a functioning car so i didn't pay attention like i should have to this criminal. I have literally been in a nightmare since i drove from jd motors parking lot. If you are thinking about purchasing a vehicle from jd motors his lyncourt store or anything that is attached to lenny dimaggio's name run for your sanity before you wake up in a nightmare and you cant get out . Your welcome
John June
I bought a car from him and as soon as i left the lot a nightmare of problems started and never ended. He lied to me from start to finish everything that came out of that foul mans mouth was a lie. It would not hold oil, it needed a front wheel barring, a rear shock mount, the rocker panels fell off and i realized the whole thing was rusted and about to fall apart, it needed front break pads, the power steering fluid reservoir replaced, i am forgetting some things it was unbelievable and the worst part is i knew this guy 10 plus years and thought he was a friend. He tried screaming and yelling saying i was paranoid, Well that was until i started screaming and yelling and then like any scared, evil, deceitful animal he coward and fixed some things but never addressed the major problems. This guy is a criminal and i don't know how he is still selling cars. If you are even thinking about going to jd motors or his Lyncourt store or anything at all that has to do with the name Lenny Dimaggio then run for your sanity this guy will make your next two-three years a complete nightmare that you don't wake up from. Your welcome John June
I bought a dodge caravan with 60, 000 miles on it but I took the extended warranty which was costly but it paid off because I didn't trust Len . I plan on refinancing the car it's been two years of good payment. Len promise 2 free oil changes and replace my rear wiper and arm that was missing. He put wrong one on from any van I guess but I replaced it, 1st oil changes took 6 hrs because he didn't have the filter and then he didn't have the oil. Who buys oil by the case at a time. As for the warranty while in Florida the front driver bearing went, month later in NY the passenger side one went, all covered by warranty. Went I called Len for info on warranty he got annoy I didn't ask him to fix it under warranty, he'll took him 6 hrs to change oil I told him are you crazy give me the info. He shady guy
Has anyone tried suing this man?
This is a horrible dealership and the sad thing is he is scary but trust I don't think this business will be doing all that good when I am done with them in court!
I purchased a 2003 Chrysler Town and Country back in February 2010. I like the van and it rides really nice, but my complaint is that he promised to replace the wheel covers and the remote that is still busted. I already had to have the tranny line replaced, and now the air conditioning unit is shot. I can't turn off the heating unit with out it grinding and screeching. I feel like I have been had by him, and it is horrible customer service since he dido not uphold his end of the deal that was made. I will never do business with them again.
Well i know this is a complaint forum but i just have to say that i purchased a 2002 chevy tahoe from JD Motors and i couldn't be happier. The vehicle was in perfect shape, the sales people were very knowledgeable and friendly, they had a nice selection of top quality used cars for sale. Bottom line is that I would buy another vehicle from them in the future. THANK YOU AND KEEP UP THE GOOD WORK JD.
I work next door to Lyncourt Car Care so I thought - hey - my car was in an accident right before Christmas... maybe they can set me up with a good used car. So, I walked in and was told by Mark (the "owner") that he could do right by me. Turns out, he's not the owner. JD Motors owns Lyncourt Car Care, though there is no sign telling you this. And, from the very beginning of my car deal, everything was a lie. EVERYTHING.
I purchased a 2002 Mazda Protege 5. I took it for a test drive. I liked it. Mark had quoted me a price... .but, when I got back, he said he'd "screwed up" and misquoted me $2, 000 under the price. So, I asked if he'd like to back out of the deal. His words - "I'm a man of my word." Okay - fine.
After my check was cashed, Mark then told me he would not cover costs to repair the car so it could pass inspection, even though he had told me that any repairs to the car so it would pass inspection would be covered by him (and had to be covered by him). The car needed repairs to the emergency brake and new tires.
Not knowing any better, I gave him another check and then contacted the DMV in Albany. I was told to cancel the check because the dealer was responsible for all repairs to the vehicle so it would pass inspection. In the meantime, I didn't realize Mark should have given me a copy of the odometer reading and a 30 day warranty. But, he never did. Nor did he give me proof that the car's title had been transferred to me.
Through a little bit of detective work, I found out where the car was inspected - JD Motors (thru Cole Muffler) - and then found out they own Lyncourt Car Care. Len, the owner, refused to give me any paperwork regarding the inspection repairs on my car. He stated that "he never gives paperwork to customers." (huh?) That was when I filed my complaint with the DMV Safety Division.
The first day I drove the car I smelled gas. Turns out it has a rotted out fuel tank which was covered up with undercoating and tar. Len then turned nasty and refused to repair the car and "demanded" that I not fix it because he was going to "exercise his right" to buy it back. He sent me a very threatening email and frankly, I'm afraid for my life. I am currently waiting for a DMV investigator to contact me but I will be getting the car fixed, as it is unsafe to drive.
Please, please, please... JD Motors has an "F" rating with the Better Business Bureau. I don't want this to ever happen to anyone else. They need to be investigated.
I bought a car from this crook and after I purchased itI found out he forged my name and social security number on a paystub that wasn't even mine The paystub belonged to northern paving and sealing his buddy. I'm not even messing around with this guy in the middle of A legal battle for the truck Plus turned all the information over to the state police to have him and Northern paving arrested for forgery of documentation and falsifying information. I guess that's what I get for doing business with a ex-con stay far away from this dealership unless you want legal troubles with the car you purchase.
I wish I would have did more research, I brought that Rendezvous 2-21-14, and have many problems...My trunk will not open, which he keep putting me off, as well the brake lights are out with 4 inches of water in them, which I got a ticket for. I can't even get to the lights fix with out the trunk opening. He does not care and everyday, I talk to him, it's not today call back.When I call back, he still throw me off, I'm tired, hard working, and about to seek legal action.