Cross Ocean Electronic Co., Ltd reviews and complaints
ridgid drill battery charger
I ordered the charger online - and I did not know they were in Hong Kong as well. I waited 10 days for the charger and when it came, it was a mess - I knew it was refurbished but this thing looked like it came out of a dumpster. Plugged it in and tried numerous batteries, including a brand new one and the charger did not work.
The charger was purchased on July 22 and arrived at our place on August 2.
I reached out the Cross Ocean Electronics on August 6 stating I would like a replacement and did hear back from them in a few days stating they would replace it. They assured me they would replace it and I would not need to return the one that did not work.
I got an email on August 15, stating it was just sent out and it will take 5 - 12 days to deliver! ARE YOU KIDDING ME? After screwing around this long, I would have purchased a new one from Home Depot!
BUYER BEWARE!
Country of complaint: United States
Address: Hong Kong
phone battery
Hi
I ordered a lithium-polymer battery (expensive) and I got a lithium-ion battery (cheap).
I did not get the bill. The quality of the battery is very poor. I got the battery after two months (they promised 10% less for being late - It was a lie). It is sent from China. The price difference between batteries is about 100%.
For a company it is not a problem. Selina just apologizes and promises discount - only.
The company CROSS OCEAN ELECTRONIC CO., LTD is a big crook. Don't keep his word!
They are scammers.
! AVOID AND DO NOT BUY!
Country of complaint: United Kingdom
camera battery
Purchased (2) digital camera batteries on July 19, 2018. After realizing that this company was located in Hong Kong, I requested them to please cancel the order because I needed the batteries, in a timely fashion. I got no response from them for 5 days and when they finally did respond, they told me that the item was shipped out already and that I would receive it between 5-12 days. Needless to say, I received the item 3 WEEKS from the original order date! In the meantime, I had to go and purchase this battery somewhere else because I needed to use my camera within the 3 week period. Plus, either this company or PayPal overcharged my credit card for this item! RUN before you ever even consider purchasing something through this outfit!
Country of complaint: United States
Do not buy anything from this company might be cheap but it will never arrive be warned.
this company stinks i'am still waiting for my battery order on 3/1/2020 and I need it now I payed not that much bot it should have been here bye now so leave this company alone
j'ai commandé, via le site batteriedepc, 2 batteries de caméscope le 4 déc 2019 a priori envoyées par cross-ocean-electronic-co-ltd d'après le reçu paypal. Nous sommes le 30 déc et je n'ai toujours rien reçu, aucune réponse à mes mails de relance et le numéro de téléphone indiqué n'est pas attribué! J'ai le sentiment que je vais être dans la même galère que les personnes des messages précédents, quel recours puis-je avoir?
voici l'endroit où il faut signaler ces sites frauduleux afin que cela cesse...
www.economie.gouv.fr/dgccrf
j'ai commandé une batterie appareil photo le 4 octobre, pas de mail de confirmation de commande, ni nouvelles pour la livraison et nous sommes le 17 octobre, pas de réponse à mon mail, mais le compte paypal a réglé ... je pensais qu'avec le compte paypal nous avions une certaine sécurité vis à vis du site vendeur... hélas cela n'est pas le cas...
j'ai commandé une pile pour mon appareil photo le 9.9.2019 Toujours rien mon compte est débité et personne ne répond.
J'ai commandé 1 pack batterie Canon LP-E8 depuis environ 2 semaines. Je n'ai reçu aucun accusé de réception de ma commande, aucune nouvelle, à part le fait que la facture a été débité de mon compte Paypal, sans savoir si la marchandise était partie,
Un véritable SCANDALE; De telle société ne devrait pas exister. Ce sont des sociétés ESCROC qui encaissent mais ne livrent pas.
Que peut on faire pour arrêter ce genre de trafic.
Où peut on porter plainte contre ces trafiquants de commerce.
The two batteries purchased are not genuine Panasonic Lumix, and are not new: The covers are scratched, markings worn, the word Panasonic covered up with tape, the terminals clearly used more than an initial charge, the cases are flimsy, unlike the genuine battery and they were not in Panasonic packaging.
They initially offer to replace them if I didn’t like the scratches!
I have asked for a refund, but have had no replies since.
BONJOUR !
Témoignage de ma commande sur ce site!
J'ai commandé un chargeur de batterie en 12v, sur ce site, le 26 mai.Plusieurs mails envoyés, car je ne recevais pas mon colis, j'ai fini par recevoir ce chargeur endommagé, détérioré, usagé et en plus non conforme.Anouveau contact par mail car impossible de les avoir au téléphone le 11 et 12 juin et pas de réponse.J ai donc, à ce jour en ma possession une batterie que je ne peux pas utiliser!
batteriedepc@gmail.com
Hello,
Is someone can give me the mail address for complaint? I can't find it :(
Thanks,