ContractorExam.com reviews and complaints
Virginia flooring contractors exam prep
This company is a total scam! The information provide is very outdated and actually only addresses a tiny part of the subjects on the test. I have since researched the company reviews on several sites and they receive a solid 1 out of 5 stars. I contacted my credit card company and receiving a full refund. Here is an excerpt the contractorexam.com "customer service" when we asked a simple non-combative question.
Customer Question:
We paid $75 and received sample questions for OSHA 1926 Excerpts. only. There are 800 questions and answers. However, we were under the impression that more areas such as ANSI, TCNA, Hardwood floors, ceramic tile setting, etc. that are required references for this particular license would be included in the PDF download not just OSHA. Are there other study questions and answers or sample test that would cover all of the areas related to the required references for the VA Floor Covering exam?
Answer from ContractorExam.com :
From: Customer Service at CE [mailto:cust.[protected]@contractorexam.com]
Sent: Wednesday, February 24, 2021 4:02 PM
Subject: [EXTERNAL] Re: Order 20298 - OSHA
You did not carefully read the offer and the terms of the sale which would appear right before you arrived on the payment page. It specifically said that that were not buying a "complete set of questions for your exam".
Do I need to quote (exactly) and or send you screen shots of what you should have read from the web site?
As stated on the specific exam page, no other questions have been written/created for this exam.
I'm not understanding the confusion. How could you possibly think that a full set of questions from seven (7) books would only be priced at $75?
If you total up the prices of the listed books required for you to purchase for your exam, they come to a little over $900.
So, what you're say about thinking that the questions might have come from other books required for the exam, does not make sense in the least.
Mark
Country of complaint: United States
Website: contractorexam.com
Desired outcome: BBB gets involved
Thats right, this site is worthless
Thats right this site is worthless. It's just a bunch of questions with answers that are not always correct. The references to IBC sections are mostly incorrect. Find help elsewhere. Don't waste your money.
Company Business Name: Contractorexam.com
Country of complaint: United States
Website: contractorexam.com
where did you order your material from
DO NOT USE CONTRACTOREXAM.COM. I initially purchased their "material" to prepare for the FL plumbing license. The material was a joke. First and foremost, they list all the resources needed for this open book exam - on being the FLORIDA CODE for Plumbing, 2010. HOWEVER, their "prep" material was based on the 2007 edition! Also, the material itself is extremely unprofessional. Looks like it was created in someone's basement. It's littered with typos and incorrect answers. Fortunately I paid with paypal and filed a complaint and got my money back. I had to use another company for my test prep. I took the test two days ago and passed. I'm writing this complaint now because I've gone back through their material and "practice exams" and their questions are NOT based on FL's plumbing test. Thank God, I didn't use this stuff to prepare. I WOULD NOT USE THIS COMPANY FOR ANY LICENSING EXAMS OUT OF STATE. LOCAL COMPANIES SEND FOLKS TO TAKE THE EXAMS FOR THEIR MATERIAL. THIS COMPANY CLEARLY DOESN'T.
Clearly, this comment is quite old and the management of this site has changed. I am the new manager and owner of the content since 2016. Even back when this hateful person posted here, there was a process you must follow with PayPal. Even before that, there was a refund process posted on the site that customers were asked to follow. Knowing that process, had the person followed it, he probably would have received a refund before it even got to the PayPal dispute. Back when his materials were being sold, there was some admitted problems with content but since then, the sample exam questions have been re-design and quality checked. At one point, an identity thief hacked into our PayPal account and was promising products without being able to deliver. We've been through a rough road over the years and having (illegitimate) comments on this site doesn't help. I challenge this person to contact me directly with an order number and email he used when he placed his order so that I can research exactly what happened six years ago.
The study materials they are selling are a joke
The study materials they are selling are a joke! This site is nothing short of a con. The "tutorial" was nothing more than a series of multiple choice questions and answers and were littered with irrelevant materials, typographical errors, and sited references that were of no use to the exam at hand. I spent almost $450 and recieved almost NOTHING of value. Avoid this site and find somewhere else to procure study material, these people are thieves.
Company Business Name: Contractorexam.com
Country of complaint: United States
Website: contractorexam.com
This is a complete FRAUD! Do not spend any money on their so-called "study materials". The material they are peddling is 9 years out-of-date, the information they provide is inaccurate and will actually make your studying process a nightmare. DO NOT TRUST THIS COMPANY OR WEBSITE UNLESS YOU WANT TO BE SCAMMED!