Amica Insurance reviews and complaints
Very Rude, Poor Service
An Amica insured vehicle caused an accident that involved my vehicle. I was injured and filed a claim yet Amica will not pay my medical bills. They are very rude over the phone and I will NEVER purchase nor recommend their products. I have no choice but to hire an attorney. They force you to make a mountain out of a mole hill.
Country of complaint: United States
Unbelieveable rate increases
I've been with Amica for just 2 years. Switched because they saved me $500/year for my auto insurance. I have auto draft payment so never late. No claims or tickets. Had a slight rate increase the first year of about $80 and thought that wasn't too bad. My upcoming renewal has a $350 rate increase.
The agent said my state had an increase in coverage requirements. This barely affected me since my coverage was very similar to what the state required. But the rest of my policy went up $25-60 across the board for every category.
What is interesting is I got a quote from Progressive with lower deductibles and will be $200 cheaper than Amica's renewal.
Now here is where I got really pissed. I filled out another application thru Amica but with coverage tripling what I will have, with same deductibles. They quote was $100 cheaper than my current renewal and $171 cheaper than my renewal with the increase in coverage.
I started this off with a live chat thru their customer service by asking what my annual premium would be if I increased my coverage. When I got that I then asked why it was higher than a quote I just got. She couldn't answer that. Then I asked why as a current customer my rates increased so much where as a new customer they would be cheaper. She would no longer respond to me and after 10 minutes at idle with no response I closed the window.
I am financially better off now than 2 years ago. Have one car paid off and a year to go on another. Pay my bills on time. have a good solid income.
Maybe some of you have better luck with them but I think that they pull you in with low initial costs then raise it back up.
Company Business Name: Amica Insurance
Country of complaint: United States
It looks like all auto insurance plays the same game. Maybe auto insurance rates need to regulated.
Bad service
I applied for a homeowners insurance policy with Amica and was denied coverage simply because I foster dogs for animal rescue organizations. The fostering I do has been minimal - three over the past five years. Two were small mixed breeds and one is a border collie. I work through organizations that are registered non-profits with the IRS and all dogs are temperment tested before coming into rescue. I wanted all animal lovers to know that Amica's policies are not dog friendly.
Company Business Name: Amica Insurance
Country of complaint: United States
Address: PO Box 9128, Providence, Rhode Island
Website: amica.com
The complaint has been investigated and resolved to the customer’s satisfaction.
You don't mention... has the vehicle been at the repair shop for all these four months? The shop should be in contact with AMICA, not with the claimant! There's no reason any insurance company would be necessarily "keep in touch" with a claimant. If you were hit by an AMICA insured, then AMICA would be paying for a rental car, and that extra cost alone would assure having their attention, and desire to get your damages vehicle back into service. Something about your whole complaint here does not pass the "smell test."
asereth, it goes a little deeper than that. Just because a Pit Bull or Rottweiler is not as aggressive as smaller dogs does not mean that the insurance company will not see those dogs as an adverse risk. Because, when a large dog attacks someone (even though it is probably not as often) it definitely causes more damage. Most insurance companies will deny your home insurance based on you housing those dogs.
Although I do not have Amica insurance my son was in an accident where there insured was responsible. This happened in September...I had to get on them about getting an appraisal on the car and they finally did that in November! They do not keep in touch with me and I have to call them several times a week to get any help! This has been four months since the accident and we are now down one car...it is now the middle of January and still nothing! I feel bad for anyone that uses Amica!
Have been with Amica for 5 years. They gave me the runaround about not renewing my policy due to the cars being registered in a different state. I fixed this issue and they still refused to renew my policy. I have no wrecks and no tickets. DO NOT USE AMICA. THEY ARE TERRIBLE.
Discrimination is discrimination - human or dog. People are just too narrow minded to do the research and only espouse what they hear on TV. Do you know that Univ of Penn did a study on the most aggressive dogs last year? (they are the countries number one vet college). Pit Bulls did not even make it into the top TEN! That also goes for Rottweiler and German Shepards. You'll have to do some research to find out what the top ones were.
You have no guarantee of what type of dog you will have to care for and there are certain breeds of dogs (pitbull, akita, etc) that have bite histories that they will not cover. Board them somewhere else and then re apply for insurance with them or someone else. NO ONE will insure you if you are taking care of ALL breeds of dogs because it is such a large liability to take on.
Amica is Terrible! I have my home owners insurance with them for 2 years. Each month the payment got higher. Then to find out after the two years, they were canceling it because I had a DOG. They suck!
Amica insurance gives the run around, instead of fixing the steering and steering wheel damage on my car like the supposed to. they send out a guy named christopher to look at the car, he only at the car cosmetically, he never got in the car to steer the car to find out about the steering problems, then he left on the car a very low estimate on hood of the car.I have fulll coverage on my, but they still refuse to fix the car, back and fourth I goback and fourth, back and fourth getting bull ### by all of them.
Is your name also "Greg Forest"? You have a nearly identically worded complaint from about a month ago under that name. What gives?
Amica took away the rental vehical that they were supposed to provide by colorado law stating repairs were taking to long.
They have not at one time retuned a phone call they are authorizing repairs without my knowledge or consent When I picked up the vehical the electric windows and power locks are still not working they refuse to fix even though they worked before accident. hey charged me for new tire when the other was knocked off the rim in accident ( put on without my knowledge) $185.08. The electrical in truck is acting crazy bulbs going out chime going off none of this before accident refuse to fix "not accident related"" my ###.
this company sucks and needs to be put out of bussiness. How am I to sell this truck when it has serious issuse that were not happining before it was wrecked were talking thousands of $ to fix piss on this company they are the worst.