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CB Food Production Nestle
Nestle

Nestle review: Milky bar jelly tots slab

S
Author of the review
2:08 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Incident date: 21/04/2026 +/- 13h00

I bought a slab of the Nestle milky bar with jelly tots and when i reached halfway i found a dead fly which seemed to be partially melted into the chocolate which was very upsetting as i was sharing this chocolate amongst work colleagues. the shop owner said to me that it is not his problem as he does not make or package the chocolates and i should complain to the people that does and refused to replace or refund my money.

Claimed loss: R25.00 and loss of appetite.

Desired outcome: An apology as well a reimbursement of funds or product.

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