Modo Casino Reviews and Complaints - Page 2

Brad FIelds of Big Lake, US

Oct 17, 2023 8:54 pm UTC

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Modo Casino Redemption of money

I deposited money at modo casino and won 125$ I can't claim without a utility in my name. I lease a apartment and utilities are paid for I don't have a utility bill to verify my identity. I submitted all other documents that all have my address on them the same. How can I verify my identity to get my money

Desired outcome: To put the money$125.00) on the account provided

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This complaint has been resolved automatically due to user's inactivity.

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Modo Casino representative's response

Feb 23, 2024 12:53 pm UTC

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modo.us

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Hi Brad,

We understand your frustration. Please reach out to our customer support team at support@modo.us. They'll assist you in finding a suitable solution for verifying your identity and claiming your winnings.

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Apr 14, 2026