Kumon Learning Center review: My kids in Kumon, she is in the eighth grade

I my kid is in the 8th grade working math on algebra. My kid struggling understanding algebra. Instead, Kumon has my kid working on fractions which she did well in school. When I confronted the staff about this problem of why my kid is still on fractions. The answer I got was, “My kid need practice on fractions and we do not tutor kids.” I reply back, “My kid is going fail algebra and you don’t tutor kid on math. What is the point. If you don’t tutor math. Then, you don’t teach math.” I had found out some of the parents have the same problem. The Kumon need to be corrected. Thank You