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BEWARE EXHORBITANT FEES
Beware the exhorbitant fees charged for retrieval, permanent withdrawal, etc. when you want to terminate your contract with them. Also, if you miss the limited window of opportunity, your contract will be automatically extended. Not worth the hassle. Store your files locally.
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The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
Administrative and destruction fees
Iron Mountain is now charging all customers an administrative fee of $25.12 per month for "maintenance and administrative" services. Why? What additional services are you giving to the customer that warrants this additional monthly charge. The system is entirely computerized and has been for the year and 1/2 that I have been using them. Since the customer...
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Iron Mountain Category
Iron Mountain is ranked 13 among 149 companies in the
Business and Industrial category
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