Menu
Write a review
File a complaint
H&M

H&M review: Bad customer service

M
Author of the review
8:16 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They delivered only half of my order, and the rest was returned because the shipping company claimed they could not find the address or read the building number. However, this explanation makes no sense since they were able to deliver the other half of the order to the exact same address. Customer service also stated that they have no control over their shipping companies. After wasting my time, the remaining items were simply returned.

0 comments
Add a comment
  1. H&M Contacts

  2. H&M social media
  3. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 08, 2026
H&M Category
H&M is ranked 77 among 111 companies in the Clothing and Accessories category