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Firehouse Subs

Firehouse Subs review: Free sub on birthday

T
Author of the review
7:43 pm UTC
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I went into store the day before my birthday and the cashier told me I could use the app for my free birthday sub, well it wouldn't load in the store so she said I could pay and keep receipt and call to get a refund. Well, Ive called all the numbers Ive found and all I get is busy signals. I went on website and my account and nothing comes up for customer service. I would like to know how I can get a refund.

Desired outcome: I would just like a refund for what I paid since it was suppose to be a free birthday sub.

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    4600 Touchton Rd E, Building 100 Suite 300, Jacksonville, Florida, 32246, United States
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  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Apr 10, 2026
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Firehouse Subs is ranked 27 among 123 companies in the Restaurants and Dining category