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On May 8, 2025, I purchased a one-time vehicle history report from EpicVIN.com for $1. Just a few days later, they charged my card $99.99 without clear consent, warning, or agreement to a subscription.
I contacted their support team (Megan Nelson), and they refused to issue a full refund. Instead, they offered a partial refund of $50 and closed the conversation.
This is not a mistake, it’s a business model based on misleading users through unclear “free trial†tactics. I’ve already filed complaints with my bank, BBB, and the FTC.
Avoid this company at all costs.
Country of complaint: United States
Claimed loss: 99.99$
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I made use of Epic service to check the vehicle history of my toyota corolla. The service charge says 1 USD which was successfully deducted but to my surprise I received huge 100 USD deduction few days later without requesting additional service. Today again, I received another 100 USD deduction. This is a big scam.