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Dollar General Profile

Dollar General

www.dollargeneral.com

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1.2

Overall customer rating from reviews and complaints

Dollar General earns a 1.2-star rating from 9 reviews and 3854 complaints, showing that the majority of bargain shoppers are dissatisfied with their purchases.

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Dollar General Complaints Page 44 of 193

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M
5:19 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

tonight I went into the dollar general location here in pavilion, ny and have done a lot of business in the store.i got treated like a 4 year old as I went to get rug shampoo and she said I had to stay behind the counter.i said I have poor eye sight and always went to get my own shampoo.she has dark hair and glasses someone must have gave the [censored]some...

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C
4:04 pm UTC

Dollar General Unorganized store, service

I live near store in McDaniels Ky, We are avoiding this store as much as possible. Reasons: Very unorganized, poorly stocked, always out of stuff, long lines at check out, one checker. My wheelchair cant get down isles

One good thing, they recently added some fresh produce.

Please hire enough people to stock & keep organized. Add self check outs.

Stock more milk, juice, ect.

Thanks to your new store in Harned, Ky we go there instead which is about 10 miles away. McDaniels is less than a mile. Thank you,

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A
1:53 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dollar General Regarding visit

On Tuesday, September 8, 2020 at 10:15 a.m. I went to the Dollar General store located on Village Road, Leland, NC 28451. Before I entered the building I put my mask on my face and read the sign on the door that said "Mask Required" with the male and female on the sign with their mask on. The first person I encountered was a vendor close to the front door putting product on the floor. He not only did not have a mask on his face, he did not even have on around his neck. As I walked through the store, I encountered 2 employees with their mask under their necks. I asked one of them, "Aren't you supposed to have your mask over your nose and mouth while there are customers within 6 feet of you"? She just looked at me like I had a third eye in the middle of my forehead and never said a word. I told her I would not shop in a store that would not follow State guidelines and I walked out. I know that it is hard to "make" customers wear a mask but it should be mandatory for employees for their and my protection. It's the law in the state of North Carolina.
I would appreciate your response to this complaint. My name is Alice Bullard. E-mail: [protected]@ec.rr.com.

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K
10:22 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

Hello ever store down here in Corbin ky, they allow people in stores with no masks on, Oh the sign is at door, but they dont say anything! cuddos to Saves alot stores, they wont let them in,

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N
10:24 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

I bought a green dot debit card in the Dollar General in Strafford, TX 79084 just to find out that the $50 that I deposited never were deposit and now they don't want to give me my money back and I want a refund I spoke to the manager but I'm not getting anywhere to make things worse the serial number on the receipt it's not the same is there one in the...

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T
9:48 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

So every week there is no dg medicine or actually any kind of medicine on the shelves, the coolers are never stocked. 3 weeks in a row there has been no medicine, I ask and she says that she can go get some that she knows where they are. She works 60 hours a week and still never have the store stocked I was in there today and 3 people said the same thing!!!...

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L
4:24 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I own a charity company, went into one of you store 9/3/20 around 2:30 at 8105 antoine dr/w gulf bank houston tx 77088, to see if their was some construction paper . There wasn't any soo I proceeded out the store the clerk who was a young man with glasses stopped me and said are you STEALING I need to check your purse, I said excuse me did I hear your right...

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M
10:03 pm UTC
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You have taken Pet Milk out of your stores and replaced it with Clover Valley brand. This milk is not good and I have taken back several gallons which is still in date but spoiled. I am going to stop buying at Dollar General and go to Walmart if Pet Milk does not come back into the store. Pet Milk is fresher and tastes alot better. It doesn't spoil as quick...

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L
8:09 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

On 09/03/2020 at approximately 4:40 pm i was shopping at your store at 3104 W Old NC 150 HWY Located in Crouse, NC 28033. I went into the store me and my daughter to buy some coca cola products that were on sale and just a few more items. When walking into the store there was only 1 cashier at 1 of the registers clearly she did'nt have on a mask and I have...

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L
10:19 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

Store #07768 in lubbock texas employees as well as all other stores need to be aware they can NOT inforce wearing a mask! Please let them know, employees jobs do not include harrassing customers about having a mask ty!

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L
3:21 am UTC
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This review was chosen algorithmically as the most valued customer feedback.

On Aug 31st, I went to the DG on S. Rock Rd. I realized I left my mask in the car and was walking back when a mask-less couple approached. I finally entered the store to witness at least 6 patrons in line without masks. There is a visible "masks required" sign posted on the door but noone is enforcing this mandate...200, 000 deaths! This is unacceptable and irresponsible.

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S
12:33 pm UTC

Dollar General Unorganized workers!

Our store has been clean and organized until now! I know we are in a pandemic this is not about empty shelves! We are shopping off carts while workers are flirting around the store doing nothing! I had to move a full cart of empty boxes to get my dog food! Every aisle you try to navigate either has a large cart in it or 2 employees. Shooting the breeze! I stood in line waiting my turn only to have a lady walk in the wrong way and boom a girl is there to help her with her return and then not even help people waiting! And never are there more than 1 cashier! The store needs new management and some employees need to be let go of or supervised!

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N
5:33 pm UTC

Dollar General No masks at the ashland store :- (

I was just at the store in Ashland, Virginia on yesterday. There are signs on the door that say you must wear a mask when entering. When I went in the store with my mask on I encountered 5 people including the cashier and NONE of them had on masks. This is not the first time I have gone in and seen customers without a mask nor this cashier. I like shopping at this store because I find good bargains, however, I feel like I am going to have to stop going because I cannot go into places while I am trying to protect them by wearing my mask but no one cares about protecting me. Please get this corrected so I don't have to stop shopping here.

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P
5:05 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

So, in Texas it is a LAW to wear masks in any public place. Just like it is a law that you can't smoke in the store nor drive down the street at 120 mph. It is a law and NOT a choice to wear a face covering of some sort when dealing with the public (customers). So, on August 27th, I go into the store located at FM 741 Forney, Texas and as usual, the...

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S
8:17 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I went to the Dollar Store located at 958 E Rodeo Road in Casa Grande, AZ and was terribly disrespected by your employee Yolanda. I asked her if she could hold a moment while I got a box for my glue gun. There was nobody at the register just me. She didn't offer to help me find a box and rang my purchase. I didn't want to do that just leave everything and...

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J
1:38 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

I shop at the Dollar General at 1850 N Valley in Las Cruces, NM. I love Dollar General for the convenience and good prices and the ease of shopping and finding things in the store. Lately I have been put off and really disgusted with our manager at the store on Valley. I go in often to buy items and some of them are on sale. Even if the price is a little...

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E
12:41 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I have called and Thad the regional manager was suppose to call me back and never did. Your managers are telling people that my kids broke into their store and she is telling them my kids's name, this is Slander and it still going on. My daughter went in there and politely asked what they were talking about and the manager called the cops and said my...

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D
5:34 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

The company dollar general has decided to drop their regular delivery service and deliver certain products for themselves. Products like milk and ice cream. The problem is this store only get one delivery. So the shelves are empty most of the time. Because this store is the only store to buy food in this town, we have to go to a near by town to but what we...

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J
7:49 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

This dollar general only has 1 checkout working, they need to open a second register, but they say that it isn't working. I can't even stop on my lunch break anymore because the wait in line for checkout takes to long. I normally enjoy shopping there but the last three times I have had to wait in line for over 10 minutes, because only one register wa...

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J
9:48 pm UTC

Dollar General Need new management ones that actually wanna work

Your guys store around here are ran like crap. I see the manger and the assistant manager go out and smoke 20 times their shift or they just stand around and talk to their family members whenever they come in and not help out the rest of the stuff the store looks like it's never been swept never been mopped there's only about two good employees and you're getting ready to lose both of those because management.

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Dollar General Category
Dollar General is ranked 13 among 104 companies in the Retail Stores category