CVS

I scheduled Covid and flu shot with CVS online only to be texted the night before my appointment that the vaccines were not available yet and to reschedule. I rescheduled for another day only to get the same text again that they were not available and to reschedule. I rescheduled for a third time and, you guessed it, I got the same text again the night before my appointment. I figured I'd wait a few weeks before rescheduling again. CVS calls me to tell me that the vaccines are, indeed, in and a glitch was sending out these texts. I go in, get my shots. Now I get constant texts telling me how sorry CVS is for the delay and not to forget to reschedule. I inform CVS that I already got the shots but the texts still keep coming to reschedule. It's time for CVS to get its act together.

The robot answering machiine , when it was male it was awful but at least every question did not prompt you to get an app .

The new female voice is identical as the old save that it aggressively wants you to download their bloody app . It never tells me i have presciptions ready , never ever . So when I call i am made to wait through the endless nonsense that does not pertain to me and wait until i may push the button to speak with a pharmacist .

Not only all of this , i do not receive a phone call or a message when my scripts have been filled ,

And when i call , the damned robot says nothing as to whether or not my scripts are ready . It is endlessly frustrating .

I am on 24 medications and this "Service" needs to be junked , it is worse than useless .

I've been coming to CVS on Central and cermak for over 15 years 15 years I'm coming there you can check my extra care card a few years ago a new manager came name Jose in a few new cashiers honestly speaking when they came the atmosphere changed I'll play lottery scratch off tickets about 1 to $200 a day at CVS I never had a problem before cashing my ticket because I played there everyday well about I'll say we could go two weeks ago I won $100 on a scratch off ticket so I went to CVS it was about 9:40 p.m. I was told that they could not cash my ticket which I thought was unfair I tried to give a solution by suggesting if she didn't have $100 in the register I will buy to make the difference by some products I still was refuse and again I told him I think that was unfair the cashier got disrespectful nasty disposition called the police on me totally embarrassing I am a model citizen I have no trouble with the law and she did it in front of other customers it's on video so the police said just leave and I told them I think it was unfair and I left I'll go there in the next day and I was told I am barred from the store really I've been living in Cicero 15 years right down the street from CVS I received all my medication there I'll shop there for my necessities my personal care and to be brought from the store because I couldn't get my ticket ticket cash so I don't if I talk to the manager when you get some resolution boy was I wrong my fiance went into the store and he approached them aggressively and told him your girl can I come to the store anymore so I came in and he said you have to get out of here you can't come here I say why why because of a disagreement of a ticket and he said yes you can't come anymore I replied I haven't come here 15 years he said no matter get out or I'm calling the police the reason I say is discrimination I just found out from my fiance that's the same manager Jose accuse him of stealing shopping carts my fiance is a disabled veteran look at his extra Care card and see how much money he spent in CVS and loyal customer we both are and we love CVS especially the perks I need help I can't even get my medication from the pharmacist

I purchased a gift card and gave it to my boss for christmas. The card while activated at cvs did not work. I had gone back to the store and there it began not our fault call nike, I call nike they say cvs will refund you, cvs bounced me back and forth with no resolution. I currently reached out to the bbb bureau and they are reaching out to bith the merchant and business owner. I will never go back to cvs and buy anything I will only use the pharmacy. Knowing that they check to make sure the card was never used. This was noted that's why I was warranted return of my $150 that I lost but for them to push back to the other store is an unfair way to do business. You will see how long I was kept on hold and how how many times I called and there was no resolved. You’ll see the receipt, the card everything you need.

My wife's Humira prescription was cancelled for non-payment because we should owe 0 and are being charge $3000! We have had an ongoing dispute between United HealthCare, Humira, Humira co-pay, and Prudent Rx. No one wants to be responsible for fixing this problem. Have called on this almost 30 times since November and only get a pass the buck to someone else or some other entity. Priority Mailed documentation CVS pharmacy since the (incorrect)invoices come from them. Confirmed receipt with USPS tracking. Now my wife finds out that her mediction won't be sent until the (incorrect) bill is paid. How can a company ethically and legally do this?

Hi, I have been using Monjaro for the last eight months and my company has changed insurance to use CVS Caremark and today I was asking to refill the medication and they asked for pre-authorization form from the doctor and he sent it, but they decided to deny it seems the company are trying to Reduce the benefit and this affecting my health and affecting my future so I wanted to file a complaint against the company because they are denied something that I was taking for the last eight months through different insurance

The pharmacy in the albertsons unholy in Portland Oregon used to be such a great place to go, but now that they’ve taken over the Rite Aid customers, I have been treated poorly by the pharmacist and their voicemail has been full for two weeks. There’s no way for doctors to get a hold of the pharmacists there’s no way for customers like myself to leave messages and often times I have to call 12 to 13 times to get someone to answer the phone it looks like your resolution rate is pretty poor so I don’t expect anything out of this but at least I’ve said something about the poor treatment that I’ve had. I’ve been trying for days to get a prescription filled for an infection I have and now I’ll have to. Monday because the voicemail is full and they never contacted my doctor even though they needed to

I have already attempted to contact CVS as soon as I discovered my order was shortchanged but they have not responded please help. The order #[protected] and the order date was 1/18/24 and the shipping date was 1/19/24. The product missing is one bottle of NatureMade CholesOff Complete heart health support softgels 120 count UPC #[protected] and the item #888714. I would like to be shipped free of charge ASAP to my home address Beverly Russo, 138 Lakeview Avenue, Waltham, MA 02451.

Today is Monday, Jan. 22 at 4:57 pm and I have the proof of this call time on my phone. This isn't ok. I don't care how short staffed you are or what is going on you can get through phone calls faster than this. It makes you feel like you all just aren't doing your job. I needed to give you my daughters secondary insurance coverage and you never answered the phone. At this point I feel CVS owes me money. This is just unacceptable! To add insult to injury the music for the calls on hold is beyond terrible.

I purchase 4 Gift cards at CVS for Christmas gifts. When going to redeemed them all 4 had been tampered with $150.00 each
Called and got a case #S10209250
At the time of my call I had to read my Receipt #'s to the Gentleman
also the dates and times. He took my phone # and email but I have yet to hear from anyone! (He said it would take 7 to 10 business days, we are going on 3 weeks.
Can someone get back to me. They were Christmas gifts for my Granddaughters.
My name is Bob Dunkerley (1638 SE Green acres circle Port St Lucie Florida 34952)
[protected]
[protected]@aol.com
My CVS extra carecard # is [protected] if this helps.
The Store I bought the cards in was is in Port St Lucie Florida. Store #4041
The Store employees wee no help what's so ever. (could care less)
They did tell me they know they have a problem.
2 cards were bought on 12/2/23 both for $150.00
It was the Visa Gift Cards - TRN # was 2133
The other 2 were bought on 12/5/23 again for $150.00 each
Visa Gift cards - TRN # - 5986
All 4 cards were activated...
Thank you

This pharmacy in Norwood Ohio 45212 has a pharmacy manager who is rude and completely unfit as a pharmacist. They have filled prescriptions for me that my daughter picked up for me. Yesterday she ask about my paroxetine and was told they will fax doctor since I had no refills. 20 minutes later they text me saying it was ready. So she picked up prescriptions yesterday and gave they gave her test strips that i told them were not what I used. and filled the second cvs reader and strips that I already had. Why in the world would I want to Pay for 2 sets of strips and another reader that I got maybe MONTH ago. I was on phone with daughter when she went in today to get the money back for the wrong strips and the second reader and strips. She told him that i had tried to call them and no one answered the phone he told her that I was a liar. mind you I was on phone video call when all this occurred. And he basically made her keep the stuff and then refilled a prescription for Paroxetine 3 bottles of 30. now understand this is the 2nd prescription for paroxetine in 2 days. His name is KEITH, and he is very rude and very unprofessional. And you wonder why CVS has got a bad rep in the pharmacy world