Cleveland Clinic

I have called multiple times to make an appointment with the Rheumatology Department and every time I have called and told them that I need an appointment because I have been running fevers since October of 2019 and as soon as they are told that the appointment is needed for fevers I am told that they have to contact the department and someone will call me back within 1 hour. I have waited a multitude of hours and have never been called back by the Rheumatology Department to schedule an appointment and because of that I now have 2 Immunologists trying to fix what they can until I can see a Rheumatologist but I don't know how to get ahold of one or how to have one finally get ahold of me. I have made this complaint known to a lot of my doctors and have still not been able to make contact. Next time I am at Main Campus I will just go to the Rheumatology department and schedule an appointment while I am there. I have been running fevers above 100.4 degrees for 13 months! I would like to have my life back and quit living off of Tylenol when I have an appointment at Cleveland Clinic Main Campus.

I also need to know how to get a new Infectious Disease doctor. I have one now, but she has little interest in me or helping me and she failed to take any time to get to know me before making judgements upon me and I had an infectious disease doctor when I lived in IL prior to 2011 who helped me tremendously and yet, even with a referral to infectious disease, she fails to assist me with my medical problems. I tried to make an appointment with a new one but was told that I could not make an appointment with a new one without her permission or referral. If she is not working for me or with me as a doctor, why can't I change doctors? How do I change doctors? What the heck do I do?

How does Cleveland Clinic know who put these complaints down unless we put our name or record number? I want someone to contact me about both of these complaints! Hopefully this will help them - [protected]

Complete lack of empathy. My my chart messages are not even read for 3 days. Took over a week to manage to send lab orders to my hospital. By the time they got it here I didn't need it any more. Couldn't even remember to have them signed. I understand that I am not their only patient, but I was begging at one point for them to tell me what to do and they wouldn't answer me. Just very disappointed with their lack of attention to detail. Sending the wrong orders, not having them signed, leaving the office for a few days without sending them first. Really made me feel like I did not matter at all. I feel like I should try to find a new dr. As I was not very important to them. You are more than welcome to read the my chart messages.

My name is kirk Gardner I am a patient of dr. Leininger and dr. Hong. In the last week of July I received some beam therapy To relieve severe pain .I was told that it would work very quickly and that the pain pills that I was prescribed would be not needed anymore . I was very happy to hear this because I don't like being on them I've been on them before and understand the addictive nature of them. In fact had spoke to the doctor about not wanting to be involved with a pain clinic or management because of my distaste for these medicines. However when you are in this kind of pain you will surrender to what works. So I took the pills and they worked and said well as soon as the the pain subsides I would stop taking them .Which was supposed to be on the or about the first week of Aug. 2020. But that was not the case in fact my pain became worst by twice or three times with diarrhea that felt like battery acid coming out of me every 20 minutes or so with the most pain I have ever HAD..! radiating from my lower back . So I called Dr Hongs office first and told them that I am going to need more pain meds that the 21 pills were not going to fix this kind of pain and was told that sorry I needed to speak to Dr lieninger office about this matter and they would forward my message That I was in ungodly pain is what I said. So when I called Dr lieninger office they said that they received this message and that if I was in such ungodly pain that I should go find an emergency room somewhere. Meanwhile I cant leave my house because of the acid burning diarrhea .Later that night the pain became so great that I felt the only way to stop it would be to kill myself. I don't say that lightly or admit that lightly but I was crying to GOD to give me strength not to do so. And is the reason for this formal complaint at no time ever should a stage four cancer patient have to think of suicided as a treatment for there pain and if these doctors are that cruel and uncaring perhaps maybe they need to find a different kind of work. But I could not with a clear conscience let this go unchecked . All I needed was a week of medication and the pain would have been ok. No excuse for this!

Dr. Piuzzi PA Margie had my mother on too many pain medications that my mom could not stay awake and she wanted to discharge her along with her sugar being 327. Than as I was trying to awaken my mother she came in and said you are fine you are definitely getting discharged tomorrow. As my moms eyes went shut again. My mother couldn't even speak correctly because she was on way to many medications. My mother also has cirrhosis of the liver and this just adds to her problems even more. This PA needs looked into.

In the Emergency Room of the Avon, Ohio facility there is/was a technician/nurse/doctor trainee or whatever his categorization is who likes to bully patients. He's about 6'1" to 6'2" weighing approx. 220 to 240lbs and is completely bald. I went in for an issue that needed tended to and he gave me a hard time in a harassing manner because I was wearing a baseball cap. Unbelievable. Then when it was painfully obvious he was trying to provoke me, he attempted to open and look into my mouth with his bare hands...that's right, no gloves! I told him to get out of the exam area and send in someone else. He leaves, and unbeknowst to me he calls security. I'm all of 5'10" 185lbs. Where I come from, we call guys like that chicks. The the security guy takes one look at him and then looks at me and instantly realizes the absurdity of that idiot calling security on me. So I have a talk with the security gaurd as he walks me out and it becomes very clear that he knows that punk is jerk. Months later I flatly refused his assitance when he tried to treat me again. And in front of other clinic personnel I explained exactly why. Be forewarned Cleveland Clinic, if that punk ever comes near me again, I'll file charges of harrassment against him and sue the heck out you all. To other patients, never be left alone with that piece of garbage. Mental issues like the ones he suffers from should preclude him from being near other human beings at all. And certainly he has no business whatsoever being in healthcare in any capacity.

The Cleveland Clinic's main campus in Cleveland, Ohio is a pathetic poor excuse of a hospital. What a JOKE! DON'T go there if you value your life and self-respect. If looking to donate funds keep a wide distance and your money far away from them. The people running that place is slowly running it into the ground. The Founders motto there was...Patients first. Now it's Patients LAST!

Why must I give my DOB to make an appointment? We are having ID theft issues and were told to NOT divulge DOBs except to law enforcement or other government official. I know my Cleve Clinic # but that is not considered as secure as my DOB. Obtaining someone's Cleve Clinic has tyo be much more difficult than a DOB. This policy is RIDICULOUS!
In the past, I have used my Cleve Clinic # instead of my DOB to make appointments, check in, etc. Why is this no longer sufficient?
How can I make appointments without divulging my DOB?
Russell A. Jenkins

I always had good interactions when going to Cleveland Clinic Weston Florida. Until... I was late 7 minutes to my appt with this doctor . She refused to honor my appt. because I was late by a few minutes. She Rude assistant told me " you were late" and you will have to reschedule. When I explained I was only a few minutes late she said I could wait there all day until someone cancelled but no guarantee per Dr McCoy. I was not happy and this doctor even knew I had a breast biopsy appt in 3 days and I just need a clearance. She didn't care and I was shocked at the insensitivity and not caring. I am shocked this hospital that strives itself for patient satisfaction and " do no harm" has this doctor on staff.

05/21/19
THE DISAPPOINTMENT
I went into Dr. Kontact's office at 0845 this morning for a blood pressure check in Wadsworth. I live in Perry which makes it about a 40 minute drive one way. I got there about 0850. When I got off of the elevator the office was a little dark. The lights behind the receptionist desk were off? I thought that was a little odd, but hey whatever. There was no one waiting in the waiting room, and very few cars in the lot. I thought I'd be in and out considering that it normally takes 5 minutes to do a blood pressure check. Not today though! Today it took 25 minutes to get back into the room and roughly 2 minutes to do the check. Mainly because I was over the whole ordeal and was more than ready to leave. The good Dr. was not in? I asked both of the nurses working about files that were supposed to be in. And no one knew anything about that? When the cat's away, the mice will play...

THE DISGUST
Normally I wouldn't bother writing about something as trivial as a couple of nurses dropping the ball when their boss isn't in. In fact I could care less. But today it was really just the icing on the cake. Dr. Kontact lied to me about medication that he prescribed to me Lisinopril. Dr. Kontact and I have discussed on numerous occasions about my concerns with taking medications. And I have on numerous occasions told Dr. Kontact that I will not take any medication that I can't stop taking whenever I wish to do so. So as I've researched the side effects and my ability to stop whenever I choose to stop. I have found that by stopping cold turkey, I could increase my chances of "experiencing rebound hypertension, which is a sudden increase in blood pressure in response to stopping or reducing hypertension medications.", and potentially cause a stroke? Does this sound like what Dr. Kontact and I agreed to? The answer is no it doesn't. The Lisinopril was prescribed for high blood pressure. Which subsequently has lowered from where it was when I began seeing Dr. Kontact. In fact the good Dr. told me on my last couple of trips to see him, that it was only a few points higher than it should be. So with that being said why prescribe something that goes against the patients wishes? Why throw away the patients trust? Have Doctors forgotten the Hippocratic Oath that they had to take? Or could it be the desire to "fatten" the size of the year end bonus from the pharmaceutical companies for prescribing their poison? Not only is this disgusting but potentially could have caused my death. Is this how the mighty Cleveland Clinic operates? Pocketbooks first, patients second? One last thought Who needs a Hippocratic Oath when you can charge $50 for a .25 Tylenol...